Sue Oertle
Sue Oertle at Master Buick GMC

Sue Oertle | Page 9

New Vehicle Sales Consultant

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

Contact Me
5.0
100 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

5.0

100 Reviews

Write a Review

100 Reviews of Sue Oertle

November 21, 2018

Dealership Rating
Employee Rating

Excellent Your staff was knowledgeable and courteous. They were committed to providing excellent sales service. They took time to explain the features of the tr More

by T&J Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2018

Master Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. Congratulations on your purchase! It was a pleasure to do business with you and we hope to see you again in the future! Best, The Master Buick GMC Team

November 12, 2018

Dealership Rating
Employee Rating

They go above and beyond! The dealership goes above and beyond to make sure my expectations are met. From signing up for an appointment on the app to speeding check in and out. More

by ConnieSue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Gillespie, David Truitt

Nov 14, 2018

Master Buick GMC responded

Thank you for taking the time to write about your experience with us, Connie. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We hope you will continue to use our dealership for your parts and service needs. Kind regards, The Master Buick GMC Team

November 06, 2018

Dealership Rating
Employee Rating

Couldn't ask for a better experience! Everyone I encountered at Master was nothing less than kind and professional. Sue, in particular, went above and beyond to find just what i was looki More

by HOPE.DUNAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Frank Ward

Nov 06, 2018

Master Buick GMC responded

Thank you so much for telling us your story! We are thrilled that all went well and will pass on the kind words to Sue! Please don't hesitate to call us if you need anything at all! Kathy Hensley Master Buick GMC

November 01, 2018

Dealership Rating
Employee Rating

Very professional and kind My experience from purchase to my first service was great I would and recommend any of my friends looking to purchase a car to seek your services More

by Lmoss33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer , David Truitt

Nov 01, 2018

Master Buick GMC responded

Thank you for taking the time to recommend us! We appreciate your business! It is an honor to serve you and we are at the ready whenever you need us! Kathy Hensley Master Buick GMC

October 22, 2018

Dealership Rating
Employee Rating

Reliable & helpful Always helpful & trustworthy Explantion of work done much appreciated Concerned that there is such a turnover in the service department. Have alway More

by LWITTENMYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Wade Hooker , Brad Gillespie

Oct 22, 2018

Master Buick GMC responded

Thank you for great review of our Service Teams! Be assured that our Service Director has been with us over 20 years and our Service Managers even more years in the business than that! We find and train the best and you will always be the center of our focus! Thank you for your business and we look forward to seeing you again! Kathy Hensley Master Buick GMC

October 21, 2018

Dealership Rating
Employee Rating

Great overall experience! Tony helped me purchased my new 2015 GMC Denali and was great through the entire process! I highly recommend this dealership to anyone looking to purc More

by BDANIEL1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Rowell , Tony Goddard, Bo Starke

Oct 22, 2018

Master Buick GMC responded

Thanks for your outstanding review and congratulations on your new 2015 GMC Denali! We’re very happy to hear that Tony was of such help to you. We strive to provide excellent customer service, and we’re glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, The Master Buick GMC Team

October 06, 2018

Dealership Rating
Employee Rating

Excellent Master Buick. Has been my service and car buying center for 3 Lacrosse and now anEnvision They treat me like family. A great service center! More

by LOWELLG13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2018

Master Buick GMC responded

Thank you for taking the time to write about our dealership! We are so thankful for our loyal Master Family and it is always our honor to serve you! We look forward to seeing you again soon! Kathy Hensley, Owner

October 05, 2018

Dealership Rating
Employee Rating

Great service great people The people are always friendly and the service is great this is exactly why I bought my vehicle from them and why I bring it back for service More

by jdball4276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Gillespie

Oct 07, 2018

Master Buick GMC responded

Thank you for taking the time to give us this great review! We will always consider at honor to serve you and look forward to seeing you again! Kathy Hensley, Owner

October 05, 2018

Dealership Rating
Employee Rating

Car Buying Made Easy! I owe Sue and Eddie a huge debt of gratitude with their assistance in helping me with my new car purchase! I cannot recommend them enough! More

by Karen P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby

Oct 05, 2018

Master Buick GMC responded

We owe you for the giving us the opportunity to serve you and ultimately choosing us at Master! Thank you for your kind words and for praising Eddie and Sue’s efforts! It was an honor and a pleasure and we look forward to serving you in the future! Kathy Hensley, Owner

September 16, 2018

Dealership Rating
Employee Rating

Purchased new GMC truck Everyone encountered at the dealership was extremely friendly and customer oriented. This was the easiest purchase of a vehicle I have ever been invol More

by JALLEY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby , Keith Stone

Sep 18, 2018

Master Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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