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Steve MacDonald
Steve MacDonald at Master Buick GMC

Steve MacDonald

Service Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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42 Reviews
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42 Reviews

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42 Reviews of Steve MacDonald

November 04, 2025

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Employee Rating

I will never buy a vehicle from anywhere or anyone else again! Will, Wade and Logan are the absolute best! Easy to deal with, very polite and respectful! Made the new car buying experience a great experie More

by julieredd101312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, Wade Howard

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Nov 05, 2025

Master Buick GMC responded

Thank you so much for your wonderful review, Julie! I'm thrilled to hear that Will, Wade, and Logan provided you with such an exceptional car buying experience at Master Buick GMC Augusta. Your satisfaction means a lot to us, and I appreciate your kind words. We look forward to welcoming you back for your next vehicle purchase! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 04, 2023

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Visited the service department today for a retrofit on my 2022 Buick Envision Avenir heated and cooled seats. Steve was excellent! He was prompt, professional, friendly and explained the service complet More

by BDL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2023

Master Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Steve does for Master Buick GMC Augusta and our customers. Hope to see you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 04, 2023

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Employee Rating

Always treated like family when we bring vehicles here. Top notch service representatives at Master More

by Tamika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Truitt, Charles Williams, Brooke Jennings

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Feb 06, 2023

Master Buick GMC responded

Tamika, thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 11, 2022

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Employee Rating

The service was excellent and i am completely satisfied. Will use again if every needed. More

by Marshall Abraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2022

Master Buick GMC responded

Thank you so much for your feedback, Marshall. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 09, 2022

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Employee Rating

The first time I have used Master Buick GMC but want be the last. There service was much better than I expected so the next time I will be back. Very clean and everyone was polite. If I was ready to buy I More

by mculpepper55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Stewart Schafer , n/a

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Nov 09, 2022

Master Buick GMC responded

Thank you so much for the wonderful compliments! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 26, 2022

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Employee Rating

Went for recall on headlights. Was surprised to learn my part that had to be ordered was 2 decals to be placed on the headlights. More

by cnpurkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 28, 2022

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 12, 2022

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Employee Rating

i have always received great service from Master GMC in a very professional manner. They schedule me for service and get me in and out and on my way very fast. I will continue to get my GMC Denali serviced t More

by Leon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 14, 2022

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 08, 2022

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Employee Rating

It's always a pleasure to have my Yukon serviced at Master's GMC. Friendly and professional technicians that are always willing to please. More

by Susan Greene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Truitt, William Fanning

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Mar 09, 2022

Master Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 27, 2021

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Employee Rating

Thank you I am a very satisfied customer. Waiting time was just about right did not get stressed. Work well done as requested and more. Thank you. More

by Margaret.shaidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brooke Jennings

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Dec 29, 2021

Master Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 19, 2021

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Employee Rating

was able to fit me in for oil change and tire rotation with little to no notice Love these guys and they are efficient and friendly More

by jrgdoucet@Gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Sue Oertle, Wade Howard, David Truitt, Alyson Johns, Brooke Jennings

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Jun 23, 2021

Master Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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