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Steve MacDonald
Steve MacDonald at Master Buick GMC

Steve MacDonald

Service Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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44 Reviews
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44 Reviews

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44 Reviews of Steve MacDonald

May 17, 2026

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Employee Rating

Everything was great. Fast service. I wish I had more than 2 free service . I think the warranty should be longer More

by stacielewis82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, William Fanning, Brooke Jennings

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May 18, 2026

Master Buick GMC responded

Thank you for your feedback, Stacie! I’m delighted to hear that you had a great experience with fast service at Master Buick GMC Augusta. I appreciate your thoughts on the warranty and service offers, as we strive to meet our customers' needs. We hope to see you again for your next visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 17, 2026

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Employee Rating

Everyone was super nice. So glad I purchased my car from Master’s Buick. Keep up the good work. More

by wknox72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, William Fanning, Brooke Jennings

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May 17, 2026

Master Buick GMC responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with me at Master Buick GMC Augusta. I appreciate your support and encourage you to come back and see me anytime! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 04, 2025

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I will never buy a vehicle from anywhere or anyone else again! Will, Wade and Logan are the absolute best! Easy to deal with, very polite and respectful! Made the new car buying experience a great experie More

by julieredd101312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, Wade Howard

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Nov 05, 2025

Master Buick GMC responded

Thank you so much for your wonderful review, Julie! I'm thrilled to hear that Will, Wade, and Logan provided you with such an exceptional car buying experience at Master Buick GMC Augusta. Your satisfaction means a lot to us, and I appreciate your kind words. We look forward to welcoming you back for your next vehicle purchase! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 04, 2023

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Visited the service department today for a retrofit on my 2022 Buick Envision Avenir heated and cooled seats. Steve was excellent! He was prompt, professional, friendly and explained the service complet More

by BDL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2023

Master Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Steve does for Master Buick GMC Augusta and our customers. Hope to see you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 04, 2023

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Always treated like family when we bring vehicles here. Top notch service representatives at Master More

by Tamika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, Brooke Jennings , David Truitt

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Feb 06, 2023

Master Buick GMC responded

Tamika, thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 11, 2022

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The service was excellent and i am completely satisfied. Will use again if every needed. More

by Marshall Abraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2022

Master Buick GMC responded

Thank you so much for your feedback, Marshall. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 09, 2022

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The first time I have used Master Buick GMC but want be the last. There service was much better than I expected so the next time I will be back. Very clean and everyone was polite. If I was ready to buy I More

by mculpepper55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Stewart Schafer , n/a

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Nov 09, 2022

Master Buick GMC responded

Thank you so much for the wonderful compliments! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 26, 2022

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Employee Rating

Went for recall on headlights. Was surprised to learn my part that had to be ordered was 2 decals to be placed on the headlights. More

by cnpurkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 28, 2022

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 12, 2022

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Employee Rating

i have always received great service from Master GMC in a very professional manner. They schedule me for service and get me in and out and on my way very fast. I will continue to get my GMC Denali serviced t More

by Leon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 14, 2022

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 08, 2022

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Employee Rating

It's always a pleasure to have my Yukon serviced at Master's GMC. Friendly and professional technicians that are always willing to please. More

by Susan Greene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Fanning , David Truitt

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Mar 09, 2022

Master Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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