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Sue Thompson
Sue Thompson at INFINITI Of Melbourne

Sue Thompson

Service Consultant

INFINITI Of Melbourne

100 N Harbor City Blvd
Melbourne, FL 32935

4.8
12 Reviews
4.8

12 Reviews

Write a Review

12 Reviews of Sue Thompson

March 27, 2024

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I have been a customer at Infinity of Melbourne for about 17 years. I have never been disappointed. Top quality service. Very friendly and professional employees/ service reps. Martin is my favorite! More

by COLLIERRF
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Martin ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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Mar 28, 2024

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 20, 2024

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Service was great as usual . Get all my service done here. Consistent and reliable service.. Rob was great More

by SPEARSON2626
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Yes
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Mar 20, 2024

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 16, 2024

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Employee Rating

Great experience always courteous staff and beautiful loungeI love going to infiniti of melbourne they are the best More

by KURTMCINTOSH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Ashbridge, Kristine Pelletier

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Mar 16, 2024

INFINITI Of Melbourne responded

Kurt, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

February 13, 2024

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The service department is always kind, pleasant & gets my car ready quickly. I am a happy customer. Btw, I LOVE MY CAR! More

by KIMBERLYKAY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Ashbridge, Kristine Pelletier , Tunde

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Feb 13, 2024

INFINITI Of Melbourne responded

Kimberly, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Donnie Clark General Manager (386) 275-3207

January 19, 2024

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The team at Infiniti, especially Martin and Rob, are always so helpful and accommodating! Thank you More

by LINDSAY.HARRIS13
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Yes
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Jan 19, 2024

INFINITI Of Melbourne responded

Lindsay, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Donnie Clark General Manager (386) 275-3207

June 17, 2021

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Once again the staff at Infiniti of Melbourne did an excellent job of diagnosing and servicing my vehicle. Jen Hardie and Leah Guzman provided the exceptional trademark customer service that can only be More

by Brian Branch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Ashbridge, Kristine Pelletier , Lisa Henderson, Jenn Hardie and Leah Guzman

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Jun 18, 2021

INFINITI Of Melbourne responded

Brian, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jen does for INFINITI of Melbourne and our customers. Hope to see you again soon! Chris Saraceno Vice President and Partner Kelly Automotive Group

June 06, 2021

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Employee Rating

Always easy to work with. I have had 6, I believe Infinity’s from this dealership, Infinity of Melbourne . The service department is qualified and very friendly people. More

by Bamatm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jim Ashbridge, Kristine Pelletier

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Jun 09, 2021

INFINITI Of Melbourne responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing INFINITI of Melbourne. Chris Saraceno Vice President and Partner Kelly Automotive Group

Jun 14, 2021

Bamatm responded

Enjoy working with personnel of Infinity

February 07, 2021

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Excellent Customer Service again by Dana Ryder. :)Just Excellent Customer Service again by Dana Ryder. :) Just purchased my 2nd SUV from him! I will always return to Infiniti of Melbourne and refer my f More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristine Pelletier, Patric Herrero , Jenn Hardin and Dana Ryder

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Feb 09, 2021

INFINITI Of Melbourne responded

Carol, Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Chris Saraceno Vice President and Partner Kelly Automotive Group

October 01, 2020

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Sue Thompson in the service department is friendly professional and awesome! She went out of her way to make our family feel welcomed and earn our trust and repeat business. More

by Lisaleedeeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 07, 2020

INFINITI Of Melbourne responded

Lisa, We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Chris Saraceno Vice President and Partner Kelly Automotive Group

October 01, 2020

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Employee Rating

I would like to thank Sue Thompson for all her help with my vehicle. At first I was VERY UNHAPPY and would never return to your store. She was not my adviser to start. as I confronted her for help. ( as More

by markvr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 07, 2020

INFINITI Of Melbourne responded

Mark, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Sue does for Infiniti of Melbourne and our customers. Hope to see you again soon! Chris Saraceno Vice President and Partner Kelly Automotive Group

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