I spent close to $2500 dollars and then ,I was charged a
service fee of $75. For my credit card! That's a PURE rip off! You guys are just jumping on the band wagon. Who carries that amount of money on the
service fee of $75. For my credit card! That's a PURE rip off! You guys are just jumping on the band wagon. Who carries that amount of money on them or even in their checking account for an unexpected expense.
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by DLOSTYLE1950
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2023 -
Empire Toyota of Huntington responded
Hello, We are very sorry to hear of your disappointment with the fee's associated with your payment and we do apologize that this was not communicated to you. If you would like to discuss further, Please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.
Empire Toyota of Huntington has consistently provided
excellent service. I always consult with Sunny Dalavai, the Assistant Manager at Empire Toyota Service Center. He is respectful of my time, provides
excellent service. I always consult with Sunny Dalavai, the Assistant Manager at Empire Toyota Service Center. He is respectful of my time, provides me with a clear assessment of the work required on my vehicle, and works with me to schedule the service that I can perform at the time. My recent visit progressed the same way and I was able to complete the work I came in to do. The technicians at Empire Toyota are very skilled and efficient as well. I highly recommend Empire Toyota Service Center without reservation.
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by Seema M
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2023 -
Empire Toyota of Huntington responded
Thank you so much for your wonderful review and recommendation! It is an honor to have your confidence and loyalty and we are pleased to hear Sunny provided you with the top-notch service that you so much deserve. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. We hope to continue serving you and your automotive needs for many years to come.
good treatment of customer, efficient , wish they won’t
charge extra for credit card but ok . Parts department is great very helpful when went several times .
charge extra for credit card but ok . Parts department is great very helpful when went several times .
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by JEDITIN
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2023 -
Empire Toyota of Huntington responded
Thank you for taking the time to share this 5 star review! It is wonderful to hear our team took great care of you and your vehicles needs. We hope to continue serving you and your automotive needs for many years to come.
These people are the worst, go to any other Toyota
dealership because these people will try to rip you off.
dealership because these people will try to rip you off.
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by Adan.Taranis
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2023 -
Empire Toyota of Huntington responded
Hello Adan,
Thank you for sharing your service experience with us. We are very sorry to hear of your disappointment with our prices for our services. If you like to discuss your concerns or have any questions, please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.
I always get good service at Empire Toyota in Huntington.
William Bonilla is always especially helpful, and so is Sunny when I work with him. I actually live much closer to another Toyota dealer, but when
William Bonilla is always especially helpful, and so is Sunny when I work with him. I actually live much closer to another Toyota dealer, but when I got my car serviced there, I never felt welcomed, almost like I was an inconvenience to them. So I always go out of my way to be serviced by Empire. What more can I say?
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by Andy829
Service Price Transparency
Jul 17, 2023 -
Empire Toyota of Huntington responded
Andy,
Thank you so much for your wonderful review! We are so appreciative of your continued business, and we are pleased William and Sunny could consistently provide you with the quality service you so much deserve. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for years to come!
Sunny was very helpful in getting my work done.
Other than taking a long time it was a pleasant experience.
Other than taking a long time it was a pleasant experience.
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by Raffejam
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2023 -
Empire Toyota of Huntington responded
Thank you for leaving Sunny this positive review! We are pleased that he could get you and your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!
Everyone at this dealership is always respectful,
professional and very helpful. I would, and have recommended this service and sales department. I leased my last 4 vehicles from this dealership.
professional and very helpful. I would, and have recommended this service and sales department. I leased my last 4 vehicles from this dealership.
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by DEBCRANEWILLIAMS
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2023 -
Empire Toyota of Huntington responded
Debra,
Thank you so much for your excellent review! We are pleased our team could consistently provide you with the quality service you so much deserve! We are honored to have your continued business, and we hope to serve you and your automotive needs for many years to come! We wish you the safest of travels until we meet again!
Sunny Dalavai is a pleasure to work with.
Very helpful. My car is always repaired correctly.
Very helpful. My car is always repaired correctly.
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by jae125
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2023 -
Empire Toyota of Huntington responded
Thank you for leaving Sunny this 5-star review! We are pleased to hear he consistently takes great care of you and your automotive needs! Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than the same quality service in your visits to come!
It was a pleasure to deal with Sunny Dalawai, cordial,
friendly, explained everything in detail. He is a definite asset to the dealership.
friendly, explained everything in detail. He is a definite asset to the dealership.
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by minnie
Service Price Transparency
Jun 14, 2023 -
Empire Toyota of Huntington responded
Thank you for leaving Sunny this 5-star review! He certainly is a wonderful asset to our team, and we are overjoyed that he could be of great assistance to you! It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!
Empire Toyota of Huntington consistently provides
excellent service. I always meet with Sunny Dalavai, the Assistant Manager, and he is always a pleasure to work with. He is professional, friendly, l
excellent service. I always meet with Sunny Dalavai, the Assistant Manager, and he is always a pleasure to work with. He is professional, friendly, listens to what my concerns are, and works to address everything appropriately. I highly recommend Sunny Dalavai, and the staff and service at Empire Toyota of Huntington!
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by Seema M
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2023 -
Empire Toyota of Huntington responded
Seema,
Thank you for leaving Sunny this amazing review and recommendation! We are overjoyed that he consistently provides you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.