Susan Pozniak

One of the key items for me is communication (which is often easiest via text). Lance was willing to answer rapid fire questions about the car and how the deal would progress. The entire team made the who often easiest via text). Lance was willing to answer rapid fire questions about the car and how the deal would progress. The entire team made the whole transaction smooth. More

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The entire process was very friendly and easy. John was helpful telling about features of the RSX before I took my test drives. When I decided to purchase the process went seamlessly without any p John was helpful telling about features of the RSX before I took my test drives. When I decided to purchase the process went seamlessly without any pressure. It was overall one of the most comfortable vehicle purchases I have experienced. More

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Great overall experience. Roger answered all questions over the phone prior to my arrival. Once in the store, he was very honest and helpful. Entire buying process was smooth Roger answered all questions over the phone prior to my arrival. Once in the store, he was very honest and helpful. Entire buying process was smooth and efficient. Would definitely recommend Roger and his entire team. More

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We have been doing business with Mullers well over a decade and it was always a seamless process and experience. Lance Dailey is very knowledgeable and transparent, and it was a pleasure as always work decade and it was always a seamless process and experience. Lance Dailey is very knowledgeable and transparent, and it was a pleasure as always working with him. This is the second car that we purchased from Lance and would highly recommend him. Mullers and Lance attention to detail is second to none. More

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I would recommend Muller's Woodfield Acura to anyone looking to buy a car. Jack our salesman did a great job explaining the options and details about the RDX. Myles Bauer the Finance Director did a exc looking to buy a car. Jack our salesman did a great job explaining the options and details about the RDX. Myles Bauer the Finance Director did a excellent job explaining the warranties and paperwork which needed to be signed. Justin-Product Spec- did a great job helping us personalize the option on the car. Overall is was a great experience. More

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Roger was understanding of my search and needs there was no pressure with my time frame from test drive to when I was able to make it back in to purchase. Wednesday test drive purchase Saturday. Easy to com no pressure with my time frame from test drive to when I was able to make it back in to purchase. Wednesday test drive purchase Saturday. Easy to communicate I was running 15 minutes late for Saturday appointment had car pulled in for me to purchase. Complete trust with my interest and no games played by him or the dealership. Would highly recommend Roger if you are looking to purchase a vehicle. More

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I recently had the pleasure of purchasing a car with the help of Lance, and I can genuinely say it was one of the best car-buying experiences I've ever had. From the moment I walked into the dealership, Lan help of Lance, and I can genuinely say it was one of the best car-buying experiences I've ever had. From the moment I walked into the dealership, Lance's friendly demeanor put me at ease. He greeted me with a warm smile and made me feel welcome, which is something that can really set the tone for the entire experience. What stood out most about Lance was his extensive knowledge of the cars on the lot. He was not only familiar with the specifications and features of each vehicle, but he also took the time to understand my individual needs and preferences. Rather than simply pushing sales pitches, he asked thoughtful questions that helped me articulate what I was looking for. This personalized approach made all the difference, as I felt like I was being guided by someone who truly cared about finding the right match rather than just making a sale. Lance was also incredibly informative, providing clear and detailed explanations of the vehicles I was interested in, as well as insights about their performance, safety ratings, and resale value. He took time to compare different models and explained the pros and cons of each without any pressure. I appreciated his honesty; he never made me feel rushed or overwhelmed, which can often happen during the car-buying process. Communication was another area where Lance excelled. He maintained an open dialogue throughout the entire process, eagerly answering any questions I had and ensuring I felt informed every step of the way. His approachable nature made it easy to communicate, making me feel comfortable voicing any concerns or doubts I might have had. In summary, my experience with Lance as my car salesman was nothing short of exceptional. His knowledge, friendliness, and informative style made the car-buying process enjoyable and stress-free. I walked away not only with a fantastic new vehicle but also with the feeling that I had made a well-informed decision. I highly recommend seeking out Lance if you’re in the market for a car – he is a true asset to the dealership! More

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My experience is with the used car department so to sum it up - Straight forward used car dealer. I went in, test drove. Looked up the car and told them where I wanted to be at. Weren’t too far apart. We it up - Straight forward used car dealer. I went in, test drove. Looked up the car and told them where I wanted to be at. Weren’t too far apart. We met at my target and we went to get paperwork. No games were played. They didn’t require me to finances as they knew I was a cash buyer. It was price plus doc and tax title and license. Super clean transaction. The car was a 8 year old high mileage m4, not exactly flying off the shelf but it was perfect for me as I self maintain my cars and I know the bmw stack fairly well. For them. It was a trade in and they didn’t know much about it. They just wanted it off their books. In the end both sides were happy. I got a car in a condition I was comfortable with and they got their target margin of 8-10%. Ultimately I appreciate the straightforward candidness and no games were played. More

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Nice! Got greeted in a nice way. "Good afternoon" How may I help you. Thats what counts for me. Got greeted in a nice way. "Good afternoon" How may I help you. Thats what counts for me. More

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This was our first time at Mueller Woodfield Acura and we had a great experience. John was awesome to work with. had a great experience. John was awesome to work with. More

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