Susan Rosales
Susan Rosales at Clark-Knapp Honda

Susan Rosales

Advisor

Clark-Knapp Honda

PO Box 520
Mc Allen, TX 78505

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4.9
267 Reviews
4.9

267 Reviews

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267 Reviews of Susan Rosales

June 20, 2025

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Employee Rating

Great service! ! The service was done well. Very honest service provide/consultant. Friendly and she knows her job. Makes her customers feel important! Can’t say th More

by Belinda Olivo
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Recommend Dealer
Yes

April 03, 2025

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Poor work performed, zero customer service, service advisor needs more training and how to speak with customers More

by VILLAMARTINA57
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Recommend Dealer
No

March 23, 2025

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I went in with the date that I had scheduled on the Honda app and they told me that I needed to call first to confirm if they even had the piece. What was the point of confirming on the app and through a tex More

by emmoreno1218
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Recommend Dealer
Yes

March 09, 2025

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They said it would take about 2. 5 hours for the work to be finished. They called me exactly 2.5 hours. They were very accurate on the time needed. More

by sasalazar01
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Recommend Dealer
Yes

March 05, 2025

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Good and fast service was provided by this service department team. Keep up the good work. More

by ALEX427CI
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Recommend Dealer
Yes

March 03, 2025

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Appreciate it-friendly staff, got maintenance service same day i called to get an appointment. More

by CHRISTINECHIO66
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Recommend Dealer
Yes

February 27, 2025

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It's always a pleasure to work with Susan. She keeps me informed as my service progresses and is very knowledgeable about what needs to be done and when it should be done, even with my car tha More

by texaspepper46
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Recommend Dealer
Yes

February 26, 2025

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Employee was very prompt, knowledgeable, helpful, attentive and overall very friendly and caring.Thank you Susan. Great job! More

by GVDOMINGUEZ
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Recommend Dealer
Yes

February 22, 2025

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Called for an appointment and they got me in the same day. My service advisor was terrific. More

by lvt1960
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Recommend Dealer
Yes

February 18, 2025

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Exception service. Check in was timely, status check ups were communicated and they even took care of recall issue. More

by dkpompe
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Recommend Dealer
Yes
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