Susan Rosales

Great service department- representative was very knowledgeable , informative and helpful. She provided all the information required in a pleasant manner. Good representative for the company. knowledgeable , informative and helpful. She provided all the information required in a pleasant manner. Good representative for the company. More

by JUANVY53 Verified Customer Verified Customer

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Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

by PRODZ_91 Verified Customer Verified Customer

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I took my car for an oil change and I was very pleased with the customer service Susan Romero provided to me. This is the second time she helps me and she is always attentive, efficient, knowledgeable and with the customer service Susan Romero provided to me. This is the second time she helps me and she is always attentive, efficient, knowledgeable and eager to help. I just love how everyone at Clark-Knapp Honda goes above and beyond to help their customers. More

by wpalaci1 Verified Customer Verified Customer

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Superb service, it was fast and efficient. The staff handles their job professionally, it highly recommended! The staff handles their job professionally, it highly recommended! More

by alfredoiiimartin Verified Customer Verified Customer

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They made everything simple and gave me an update while my car was being worked on my car was being worked on More

by tylerm0725 Verified Customer Verified Customer

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Susanne was very attentive to the reason for our visit. She explained in detail what was done to our vehicle. Excellent customer service! She explained in detail what was done to our vehicle. Excellent customer service! More

by myrnav73.mg Verified Customer Verified Customer

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Service is outstanding and personnel are friendly which makes the time there relaxing. No pressure. makes the time there relaxing. No pressure. More

by DKP2552 Verified Customer Verified Customer

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I don't remember the person from Service Dept who helped me. She had short hair with glasses. She was awesome and spectacular. me. She had short hair with glasses. She was awesome and spectacular. More

by xtcchiller Verified Customer Verified Customer

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Excellent service and great customer service they explained everything so well and the best part was no wait time. explained everything so well and the best part was no wait time. More

by GARCIAMARCELA7492 Verified Customer Verified Customer

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Susan was awesome! However I am still disappointed that the appointment I had 10 days earlier was cancelled when I showed up due to my maintenance light not being on. However I am still disappointed that the appointment I had 10 days earlier was cancelled when I showed up due to my maintenance light not being on. I had about 11,000 miles since my previous oil change and I knew I was due. 5 days after that cancelled appointment my light came on. So, I had to take another half day off from work to reschedule. When purchasing the vehicle I was told that I would get 2 free oil changes per year for 2 years. I wasn't told you get a free oil change if we say you get a free oil change. It seems like someone changed the agreed upon deal. Last year I was not given any problems when requesting my oil changes. Now it's different. I feel if you make an agreement with a person, that agreement should be kept and not changed. Just to be honest this will make me think twice the next time I decide to purchase a new vehicle. I love my Honda. It's a great car. Just not happy about how I believe the goal lines were moved. Susan was awesome though!! More

by JGERLICKI Verified Customer Verified Customer

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