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Susan Rutledge
Susan Rutledge at Braman Honda of Palm Beach
Refer Me

Susan Rutledge | Page 2

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

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4.9
400 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Dealership Experience

6 yrs, 4 mos

Industry Experience

19 yrs, 11 mos

Languages Spoken

English English

4.9

400 Reviews

Write a Review

400 Reviews of Susan Rutledge

February 22, 2024

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Employee Rating

Friendly very professional staff clean environment my service representative was over the top with knowledge, service was done in a timely manner with the problem solved More

by SUNVAL
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Recommend Dealer
Yes
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Feb 22, 2024

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad Susan was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

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Employee Rating

Susan and her team are the best! Great service and very professional! Thank you for always taking excellent care of my vehicle. I highly recommend Braman Honda in Greenacres. More

by sharonyb4000
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Yes
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Feb 22, 2024

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Susan and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 21, 2024

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Susan was great. Car was worked on in a timely manner. The waiting room is very comfortable and even has phone charging stations! More

by ann.westervelt1212
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Yes
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Feb 21, 2024

Braman Honda of Palm Beach responded

Thank you so much for your kind words for Susan, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 21, 2024

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They took me on time, and checked my car for oil change and the tires to be replaced. Excellent Customer Service, More

by dinaunker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vito Fabbro, Alex Bueso, Lidorys Boan, Fatima De La Cruz, Gabriela Cabrera

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Feb 21, 2024

Braman Honda of Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 20, 2024

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Best car dealership ever! . Susan Rutledge provides outstanding customer care. Three years of effortless routine car service. I love my Honda. More

by ANN.NEWFELD
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jon Roth

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Feb 20, 2024

Braman Honda of Palm Beach responded

Ann, Thank you for your very kind review. Susan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 19, 2024

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Once again an awful experience at Braman. Always inconvenienced. One of the worst places to bring your vehicle. More

by christineg78
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Recommend Dealer
No
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Feb 22, 2024

Braman Honda of Palm Beach responded

Christin, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 19, 2024

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Great fast service. Always get it done right the first time Always done on time. More

by Goloxgrota
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Yes
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Feb 19, 2024

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 19, 2024

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Employee Rating

My Service Technician Susan was very patient, know;edgeable, and friendly. She kept me informed as to what was happening. She sent a Lyft to get me when my vehicle was finish servicing. Now that More

by andrea.kelly66.ak
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Yes
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Feb 19, 2024

Braman Honda of Palm Beach responded

Andrea, Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad Susan was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 18, 2024

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Employee Rating

Susan was efficient and communicated clearly and it appeared she knows Honda cars. Great service. My 2015 Crosstour is running like a new car again! More

by KGW3525
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Recommend Dealer
Yes
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Feb 18, 2024

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 16, 2024

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Employee Rating

Everything went smooth start to finish. Friendly staff all around who helped take care of the recall inspection and made it easy. More

by jriggs888
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Recommend Dealer
Yes
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Feb 16, 2024

Braman Honda of Palm Beach responded

Thanks for sharing about your experience with Braman Honda of Palm Beach. Susan and our team appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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