Great service, just didn't like the wait time .
I was there for 5 hours waiting for my car to finish.
I was there for 5 hours waiting for my car to finish.
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by MICHELE7873
Verified Customer
Verified Customer
Oct 08, 2023 -
Braman Honda of Palm Beach responded
Thank you so much for your 5 star review! We appreciate your patience. Thank you for choosing Braman Honda of Palm Beach. Please don't hesitate to reach out if you need anything else.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Susan is always placing the customer first and working to
make sure both the customer and her bosses are happy. She goes the extra mile to satisfy the customer
make sure both the customer and her bosses are happy. She goes the extra mile to satisfy the customer
More
by xraymike95
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2023 -
Braman Honda of Palm Beach responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Its laways a pleasure to schedule my service.
Susan Rutledge is always pleasant and friendly and knowledgeable onHonda product and my needs.
Susan Rutledge is always pleasant and friendly and knowledgeable onHonda product and my needs.
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by Paez1
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2023 -
Braman Honda of Palm Beach responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
My car wouldn't start.
First call I made was to Susan. She diagnosed the problem without seeing the car. Based on what I was telling her, she knew exactly what was wrong
First call I made was to Susan. She diagnosed the problem without seeing the car. Based on what I was telling her, she knew exactly what was wrong. She ALWAYS takes excellent care of me.
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by LMO
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2023 -
Braman Honda of Palm Beach responded
Thank you so much for your excellent review! We are so glad that Susan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Every year your mechanics change the light stalk settings
and the windshield wiper settings. The next night when I drive, especially if it is raining, I have no automatic
lights, and my wiper settings are
and the windshield wiper settings. The next night when I drive, especially if it is raining, I have no automatic
lights, and my wiper settings are crazy! This is dangerous, and I am forced to pull over to reset these settings! Dangerous! They also play around with my radio settings, which displeases me! I have called Braman about this in previous years, but to no avail! Please correct this situation!
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by CAROLZBRODY
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2023 -
Braman Honda of Palm Beach responded
Thank you for taking the time to share your thoughts on working with our team, Carol. We are sorry to hear that you didn't have a 5-star experience and would like to see if there is anything we can do to turn this around for you. Please reach out to us directly if you would be willing to continue the conversation. Thank you!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Susan treated customers with respect,she is very
professional very good at helping customers with their needs
professional very good at helping customers with their needs
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by RAZAKZAHID
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2023 -
Braman Honda of Palm Beach responded
Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Susan offers seniors special care and assistance when
they bring their cars for maintenance. She is effective and efficient.
they bring their cars for maintenance. She is effective and efficient.
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by Canidae
Verified Customer
Verified Customer
Service Price Transparency
Sep 28, 2023 -
Braman Honda of Palm Beach responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Susan and our team, and we look forward to working with you again.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Susan is very understanding and has a listening ear and
she gets you in and out and keeps you up on what’s goin on with your car.
she gets you in and out and keeps you up on what’s goin on with your car.
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by Diegotaylor
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2023 -
Braman Honda of Palm Beach responded
Thank you so much for your excellent review, Diego! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Easy process from start to finish.
Grateful for a rental car today since the service was a few hours. Nice to multitask.
Grateful for a rental car today since the service was a few hours. Nice to multitask.
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by Erhor
Verified Customer
Verified Customer
Service Price Transparency
Sep 26, 2023 -
Braman Honda of Palm Beach responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Very pleasant and helpful car is also done correctly just
as I was told by Susan
as I was told by Susan
More
by MOMLIPPMAN
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2023 -
Braman Honda of Palm Beach responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
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8 yrs, 4 mos
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