Susan Rutledge
Susan Rutledge at Braman Honda of Palm Beach

Susan Rutledge | Page 13

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

Contact Me
4.6
414 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Dealership Experience

8 yrs, 9 mos

Industry Experience

22 yrs, 4 mos

Languages Spoken

English English

4.6

414 Reviews

Write a Review

414 Reviews of Susan Rutledge

October 11, 2023

Dealership Rating
Employee Rating

A great service experience. I am completely satisfied. I will definitely come back to have my car serviced. More

by TEL1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 06, 2023

Dealership Rating
Employee Rating

susan always goes above and beyond to make sure that the service she provides is extraordinary and i am always happy when i finish my service needs More

by Andydavilaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2023

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that Susan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 06, 2023

Dealership Rating
Employee Rating

Great service, just didn't like the wait time . I was there for 5 hours waiting for my car to finish. More

by MICHELE7873
Recommend Dealer
Yes
Oct 08, 2023

Braman Honda of Palm Beach responded

Thank you so much for your 5 star review! We appreciate your patience. Thank you for choosing Braman Honda of Palm Beach. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 05, 2023

Dealership Rating
Employee Rating

Susan is always placing the customer first and working to make sure both the customer and her bosses are happy. She goes the extra mile to satisfy the customer More

by xraymike95
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Braman Honda of Palm Beach responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 03, 2023

Dealership Rating
Employee Rating

Its laways a pleasure to schedule my service. Susan Rutledge is always pleasant and friendly and knowledgeable onHonda product and my needs. More

by Paez1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Oct 04, 2023

Braman Honda of Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 01, 2023

Dealership Rating
Employee Rating

My car wouldn't start. First call I made was to Susan. She diagnosed the problem without seeing the car. Based on what I was telling her, she knew exactly what was wrong More

by LMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that Susan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

September 30, 2023

Dealership Rating
Employee Rating

Every year your mechanics change the light stalk settings and the windshield wiper settings. The next night when I drive, especially if it is raining, I have no automatic lights, and my wiper settings are More

by CAROLZBRODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2023

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team, Carol. We are sorry to hear that you didn't have a 5-star experience and would like to see if there is anything we can do to turn this around for you. Please reach out to us directly if you would be willing to continue the conversation. Thank you! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

September 29, 2023

Dealership Rating
Employee Rating

Susan treated customers with respect,she is very professional very good at helping customers with their needs More

by RAZAKZAHID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2023

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

September 28, 2023

Dealership Rating
Employee Rating

Susan offers seniors special care and assistance when they bring their cars for maintenance. She is effective and efficient. More

by Canidae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Susan and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

September 26, 2023

Dealership Rating
Employee Rating

Susan is very understanding and has a listening ear and she gets you in and out and keeps you up on what’s goin on with your car. More

by Diegotaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Braman Honda of Palm Beach responded

Thank you so much for your excellent review, Diego! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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