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Susan Rutledge

Overview Reviews (405) Inventory (475)

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Susan Rutledge

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

I'm a Jersey Girl who loves the beach and sunshine.

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4.9

405 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Overview Reviews (405) Inventory (475)

Dealership Experience

7 yrs, 4 mos

Industry Experience

20 yrs, 11 mos

Languages Spoken

English

4.9

405 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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405 Reviews of Susan Rutledge

May 16, 2025

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Employee Rating

Our main salesperson was Parker Kelley but Luis and another manager Eddy worked with him to get us the car we wanted. Luis stopped by a few times during the process to ensure all was well. Once Parker another manager Eddy worked with him to get us the car we wanted. Luis stopped by a few times during the process to ensure all was well. Once Parker closed the deal and my wife hit the Braman Gong, Luis came over to congratulate us. Thank you to the Braman Honda team. More

by Kinged0629

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Parker Kelley, Luis Rodriguez

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May 16, 2025 -

Braman Honda of Palm Beach responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach! Peter Maytin General Manager pmaytin@bramanhondapb.com

March 01, 2025

Dealership Rating

Employee Rating

Service center was on point. Customer service great. Susan Rutledge awesome and informative of cost. Customer service great. Susan Rutledge awesome and informative of cost. More

by Forjulia2

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 03, 2025 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Susan delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 14, 2024

Dealership Rating

Employee Rating

The process of moving from a service call to changing vehicles was handled well by everyone who helped me. vehicles was handled well by everyone who helped me. More

by DECKERLH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Castro, Edward Valenz, Lindon Williams

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Nov 14, 2024 -

Braman Honda of Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 11, 2024

Dealership Rating

Employee Rating

Attentive. Heard my needs and found me the car I wanted. Made the deal easy peasy. Heard my needs and found me the car I wanted. Made the deal easy peasy. More

by DCVALHUERDI

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony Sanchez

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Oct 11, 2024 -

Braman Honda of Palm Beach responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Peter Maytin General Manager pmaytin@bramanhondapb.com

June 19, 2024

Dealership Rating

Employee Rating

Mr. Walid Wanna Is the best car salesman we have dealt with in all our car buying experiences. He is honest, patient and his professionalism surpasses Braman Honda standards. We will highly recommend him. with in all our car buying experiences. He is honest, patient and his professionalism surpasses Braman Honda standards. We will highly recommend him. More

by CBARRHALL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Walid Wanna

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Jun 20, 2024 -

Braman Honda of Palm Beach responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Walid and truly appreciate your feedback. Peter Maytin General Manager pmaytin@bramanhondapb.com

March 29, 2024

Dealership Rating

Employee Rating

Frank and Aylin were great help in this experience keep up the good work definitely would recommend to buy here up the good work definitely would recommend to buy here More

by CIREZEPOL12

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Diaz, Aylin Fernandez

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Mar 30, 2024 -

Braman Honda of Palm Beach responded

Thank you so much for your wonderful review! We are thrilled that Frank and Aylin had the opportunity to provide you with great service. We thank you for choosing Braman Honda of Palm Beach! Peter Maytin General Manager pmaytin@bramanhondapb.com

March 01, 2024

Dealership Rating

Employee Rating

MY EXPERIENCE SO FAR WITH SUSAN RUTHLEDGE HAS BEEN AWESOME. SHE IS VERY FRIENDLY AND IS ABLE TO PINPOINT THE ISSUE WITH MY CAR, WITHOUT HAVING TO GO THROUGH A DIAGNOSTIC TEST. I ALWAYS HAD GREAT SER AWESOME. SHE IS VERY FRIENDLY AND IS ABLE TO PINPOINT THE ISSUE WITH MY CAR, WITHOUT HAVING TO GO THROUGH A DIAGNOSTIC TEST. I ALWAYS HAD GREAT SERVICE ADVISORS AT BRAMAN HONDA FROM MY VERY FIRST ADVISOR DON KLINGENSMITH BACK IN 2002 TO NICK SALABARRIA AND NOW I'M VERY HAPPY HAVING SUSAN AS MY SERVICE ADVISOR. More

by Pitosuarez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Salabarria

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Mar 01, 2024 -

Braman Honda of Palm Beach responded

Thank you for your business and this review. We're happy to hear Susan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 28, 2024

Dealership Rating

Employee Rating

Susan is a knowledgeable professional who treats customers as if they are important to her. customers as if they are important to her. More

by GARYSBUSINESS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2024 -

Braman Honda of Palm Beach responded

Thanks for sharing about your experience with Susan here at Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 26, 2024

Dealership Rating

Employee Rating

As usual, Susan handled my visit with courtesy, efficiency, and accuracy. She is the best service rep that I have ever had. efficiency, and accuracy. She is the best service rep that I have ever had. More

by RICK.HAYDAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 26, 2024 -

Braman Honda of Palm Beach responded

Rick, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Susan and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 26, 2024

Dealership Rating

Employee Rating

I felt welcomed and the place was busy but organized. All staff were very professional. All staff were very professional. More

by SHIBA0531

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 26, 2024 -

Braman Honda of Palm Beach responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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