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Susan Rutledge

Overview Reviews (412) Inventory (405)

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Susan Rutledge

Susan Rutledge | Page 36

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

I'm a Jersey Girl who loves the beach and sunshine.

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4.7

412 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Overview Reviews (412) Inventory (405)

Dealership Experience

8 yrs, 4 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English

4.7

412 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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412 Reviews of Susan Rutledge

June 20, 2022

Dealership Rating

Employee Rating

Susan Rutledge is an amazing service advisor. Always go to Braman to service my cars. Always go to Braman to service my cars. More

by BMC1998

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 21, 2022 -

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach, your feedback and rating mean a lot to us. We're glad Susan was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

June 20, 2022

Dealership Rating

Employee Rating

Great service! I know I can always trust Susan with all my needs. Thank you! I know I can always trust Susan with all my needs. Thank you! More

by amymann89

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 21, 2022 -

Braman Honda of Palm Beach responded

Amy, Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. Susan and our team appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

June 18, 2022

Dealership Rating

Employee Rating

Susan is very effective and every time the car needs any type of service I feel confident that will be done with ethic. type of service I feel confident that will be done with ethic. More

by Rosa

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 20, 2022 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Susan delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

June 17, 2022

Dealership Rating

Employee Rating

Susan was right there to take in my car and the service was timely. Thank you. was timely. Thank you. More

by VERONICAWHITLOCK61

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 20, 2022 -

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. We appreciate your business, Veronica, and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

June 17, 2022

Dealership Rating

Employee Rating

There are quite a few choices to get an oil change so it’s the little things that make a difference. I waited for at least 15 minutes after arriving to speak with a Service advisor, while at least 4 port it’s the little things that make a difference. I waited for at least 15 minutes after arriving to speak with a Service advisor, while at least 4 porters were standing around talking, not the best look for a customer what ever the reason. A quick car wash before returning my car from service, it’s the little things that make the difference. More

by jeta1718

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 20, 2022 -

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

June 16, 2022

Dealership Rating

Employee Rating

Very good service. Understood all of my issues. I believe 1 hour 45 minutes is a bit long for an oil change and tire rotation. Comfortable customer service area. Understood all of my issues. I believe 1 hour 45 minutes is a bit long for an oil change and tire rotation. Comfortable customer service area. More

by snussbaum99

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 20, 2022 -

Braman Honda of Palm Beach responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

June 11, 2022

Dealership Rating

Employee Rating

The Service was very good, things were quickly identified and replacement work was done within a two day time span. All in all, pretty good service. and replacement work was done within a two day time span. All in all, pretty good service. More

by dpb77

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 13, 2022 -

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman Honda of Palm Beach! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

June 08, 2022

Dealership Rating

Employee Rating

Susan was off for an emergency and Vada took over doing above and beyond. Thank you. Great Job. above and beyond. Thank you. Great Job. More

by NO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jun 09, 2022 -

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 27, 2022

Dealership Rating

Employee Rating

Cheers to Susan Rutledge. ......shes beyond caregiving; courteous, accommodating; cheerful; uplifting .... shes a "feel good" human experience....... Ironic .....going to ......shes beyond caregiving; courteous, accommodating; cheerful; uplifting .... shes a "feel good" human experience....... Ironic .....going to Braham is NOT a dreadful experience..... regardless of $$....... More

by rwfox

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 31, 2022 -

Braman Honda of Palm Beach responded

Thank you for your business and this review. We're happy to hear Susan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 27, 2022

Dealership Rating

Employee Rating

Excellent experience always. Advisor Susan Rutledge is always steers me in the right direction with all 5 Honda’s I currently own. Advisor Susan Rutledge is always steers me in the right direction with all 5 Honda’s I currently own. More

by jeffthaw

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carlos Gonzalez, Jon Roth, Edwardo the van driver is very nice!

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May 31, 2022 -

Braman Honda of Palm Beach responded

Jeff, Thank you so much for your kind words for Susan and Edwardo, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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