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312 Reviews of Susan Tarquini
May 21, 2017
Victor Olivares did an amazing job. I recently purchased a 2017 Honda CR-V EX-L from Herb Chambers Honda with the excellent help of Victor Olivares along with Michael MacDonald. and Hav I recently purchased a 2017 Honda CR-V EX-L from Herb Chambers Honda with the excellent help of Victor Olivares along with Michael MacDonald. and Having come from another dealership that treated me rather poorly, I was especially impressed with Mr. Olivares's professionalism, honesty, perseverance, and helpfulness. It was a true pleasure to do business with Mr. Olivares and the entire staff at Herb Chambers Honda. I highly recommend Mr. Olivares and Herb Chambers Honda. More
by Gordon O
Other Employees Tagged: Victor Olivares, Michael McDonald, Seyed Khadivar
February 13, 2017
Sales and Service I have been going to Herb Chambers to service my Honda Accord for over a decade. In addition to their reliable mechanics, Tereza Guzman - a service a I have been going to Herb Chambers to service my Honda Accord for over a decade. In addition to their reliable mechanics, Tereza Guzman - a service advisor - always provides outstanding service. Her expertise is based on years of working at Herb Chambers. In addition to being able to trust her advice, Tereza is both professional and kind. When I needed to replace my 2008 Honda Accord that had over 120,000 miles, Tereza introduced me to Jose Yapul in the Sales department. Jose carefully addressed all my questions before, during and after the purchase of my new Honda Accord. Several times, Jose called me back on his days off after getting a message from me. When I was deciding between two different options, Jose was patient and asked good questions that helped me to make the choice that was best for my needs. More
by stenenbaum
Other Employees Tagged: Lascelle McKenzie , Jose Yapul, Tereza Guzman
February 07, 2017
Excellent service All I can say is that the main reason I stay with Honda is the service. All the people I deal with are respectful and friendly (my contact at Herb Cha All I can say is that the main reason I stay with Honda is the service. All the people I deal with are respectful and friendly (my contact at Herb Chambers is Theresa, who is the best). More
by MG
Other Employees Tagged: Theresa
January 28, 2017
Service like usual I have come for service here at least 30 times over many years and the result is always the same....excellent. They have a long standing habit of want I have come for service here at least 30 times over many years and the result is always the same....excellent. They have a long standing habit of wanting to provide the best service. Many of the repair reps are long term personnel who know their stuff and know how to speak to people in a polite and informative way. More
by don neuwirth
January 27, 2017
Slow turnaround time for simple check-up Though the staff was very kind and apologetic, the wait time for the service provided was quite extensive and beyond what was expected. I took used ca Though the staff was very kind and apologetic, the wait time for the service provided was quite extensive and beyond what was expected. I took used car in for evaluation to see if there were any major repairs needed. I was quoted an expected wait time of 90 minutes. The whole process ended up taking over 3 and a half hours. Specifically once the inspection was done and I had paid and everything seemed all set, it took the dealership 30 minutes to get my car out of the garage and pulled out front for me to leave. Everyone was nice and apologetic but the service was much slower than expected / quoted. More
by Blake Martin
January 09, 2017
David Richard was the best Service Advisor David Ricard made everything smooth and informative. He explained the process and the possible outcomes in terms of my leaking tire. Service Advisor David Ricard made everything smooth and informative. He explained the process and the possible outcomes in terms of my leaking tire. He was friendly, engaging and affable. I was thoroughly satisfied. More
by JimmyB
January 09, 2017
emergency service I was headed into the city, when the check engine light came on in my 2012 Honda crosstour. I spoke with Jessica Martinez and explained that I lived I was headed into the city, when the check engine light came on in my 2012 Honda crosstour. I spoke with Jessica Martinez and explained that I lived on the Cape. She and everyone else was great. So knowledgeable and friendly. I highly recommend your dealership ! More
by propgirl
January 05, 2017
10K checkup and update of computer (recall) Everything was done properly and in a timely manner.? I was treated courteously. Teresa was very knowledgeable. The waiting area could use a Keurig, t Everything was done properly and in a timely manner.? I was treated courteously. Teresa was very knowledgeable. The waiting area could use a Keurig, though More
by Annie122
Other Employees Tagged: Teresa
January 05, 2017
Perfect service I never service my cars anywhere else The service department is superb my advisor is Tereza she is very smart and know so much about both our cars. I never service my cars anywhere else The service department is superb my advisor is Tereza she is very smart and know so much about both our cars. I believe that good service starts with fantastic management Susan T has the respect of the service department . It is always a pleasure to come in and know that both of these ladies are there and are concerned about our service. Bravo to HC for such great service We have purchase 9 cars at HC in total Honda and Mercedes More
by Melussarross
Other Employees Tagged: Door guys are very polite
January 04, 2017
I dropped it off and picked it up . I got the car and drove it home. It was good. Then I had to write more words to submit this review even thought I really did not want tp . I got the car and drove it home. It was good. Then I had to write more words to submit this review even thought I really did not want tp More
by No
