Susan Ward
Susan Ward at The BMW Store
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Susan Ward

BMW Genius

The BMW Store

6131 Stewart Road
Cincinnati, OH 45227

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5.0
443 Reviews

Susan comes to The BMW Store with vast sales and customer service experience. She thoroughly enjoys meeting new people and helping them find exactly what they love, a great fit for the BMW brand! In her free time you will most likely find Susan spending time with her family or singing at special events and weddings.

5.0

443 Reviews

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443 Reviews of Susan Ward

May 31, 2023

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Very professional staff. We traded in our old lease and leased our new vehicle in 20 minutes flat. More

by richard
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Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck

May 22, 2023

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Paul gave great service. He did a very good job listening to my needs and my driving style then recommending the right car and set of options to address them I could not ask More

by radewing1
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Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck, Eric Fender

May 20, 2023

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Mr.Paul was friendly and approachable when I went to the store. He did really a great job finding me the best car which I wanted to drive. Mentioning Ms.Susan ward as well because the way she received us wa More

by gpsundar9
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Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck

May 09, 2023

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Jonathan made the process easy from start to finish. Answered all the questions I had and solidified my reasons to purchase the I4. He also followed up after I took delivery of the car to make sure ever More

by ce233003@ohio.edu
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Recommend Dealer
Yes

May 08, 2023

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Nick was great to work with throughout the sales cycle. Very professional experience. Susan took the time to walk us through all the features of the car in great detail on delivery. Very helpful. More

by bill
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Recommend Dealer
Yes

Other Employees Tagged: Nick Norman

May 05, 2023

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This is the first BMW I have owned. I was very impressed with the friendliness, efficiency and professionalism of everyone I met, especially Paul and Susan. They made the transaction More

by Sandy S.
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Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck, Jemar DuBose

May 04, 2023

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Fast, professional, and to the point! It was a pleasure to do business with BMW Store! More

by Alex
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Recommend Dealer
Yes

Other Employees Tagged: Eric Fender, Amy Ludlum

May 04, 2023

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Everyone was really nice and helpful. I would recommend my family and friends to come to this dealership. More

by paulaconley1970
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Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck

May 01, 2023

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Paul stayed late to help us, was able to get us exactly what we wanted. Susan was also EXCELLENT helping us learn all the features of our new car. Our finance manager Eric also provided excellent guidance More

by Hooker.rebecca
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Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck, Eric Fender

April 23, 2023

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Jonathan, Susan and Eric made the experience enjoyable and very easy. Would highly recommend this team for your next BMW purchase. More

by BP
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Recommend Dealer
Yes

Other Employees Tagged: Eric Fender, Jonathan Kumar

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