Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos
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Susanna Yim

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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4.9
929 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

Dealership Experience

12 yrs, 9 mos

Industry Experience

17 yrs, 9 mos

Languages Spoken

English English

Korean Korean

4.9

929 Reviews

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929 Reviews of Susanna Yim

May 11, 2025

Dealership Rating
Employee Rating

Susanna was amazing! She understood exactly what I wanted and worked to make sure I could get it. She was very efficient & made sure to get me in and out. More

by emilyt5912
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

May 03, 2025

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Very helpful Was on time to when we were avialable Very quick to reasons tous More

by esmi_armada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2025

Norm Reeves Honda Superstore Cerritos responded

We're pleased by your perfect rating! That's what we strive for. If you need anything at all, don't hesitate to contact our team. We're happy to assist you or answer questions.

April 26, 2025

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Susanna is literally the best sales rep I have ever experienced. I’ve owned over 10 cars across numerous brands, dealers, and even brokers; my time with Susanna is always the best. I wanted to trade in More

by Tiffany.l.tang
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 28, 2025

Norm Reeves Honda Superstore Cerritos responded

Hearing about another lightning-quick deal with Susanna is like music to the ears. Be sure to check out our latest new vehicle specials online so the next quick swap is even sweeter. Thanks for making Norm Reeves Honda Cerritos your go-to spot!

April 13, 2025

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No strong arm tactics or coercion used. Suzanne listened to our needs and found the car we were looking for, with no attempts at add-ins. More

by bvonstietz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 14, 2025

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us. We're delighted that Suzanne could help find the perfect car for your needs and we hope you enjoy it. Thank you for trusting us, and we'll see you next time!

April 11, 2025

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It was Great service and many choice of the vehicle in the dealer shop. Perfect! More

by john.park
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 15, 2025

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your excitement, John! We're thrilled you enjoyed our vast selection and great service—sounds like it was a perfect match for you. We can't wait to welcome you back for another exceptional experience.

April 03, 2025

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Susanna Yim made purchasing a new vehicle super easy and hassle free. She went out of her way to ensure I got the exact model and color that I wanted. Susanna provided excellent customer service. She was p More

by ssantacruzpolak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

Apr 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Susanna would be happy to help any family or friends you send her way! Thank you for sharing your thoughts, and we had a blast working with you on your new Honda purchase. Take care and drive safely!

March 23, 2025

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Susanna was super easy to work with, and clearly very experienced! She was knowledgeable about the car and quickly responded to all of our questions. We would definitely come back and work with her aga More

by DeanR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

Norm Reeves Honda Superstore Cerritos responded

Your kind words about Susanna truly warm our hearts. We’re delighted she offered you clear, expert insights and swift responses. When you’re ready to explore more details or compare features for your next ride, our vehicle reviews and comparisons can provide even more guidance.

March 07, 2025

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Painless, quick, easy and accommodating This is the second time I get a car in this location, my family has gotten two vehicles from there as well and there is a reason we keep going back throughout th More

by erica12065
Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

Mar 07, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda lease, Erica! We welcome you back for your second visit and appreciate the positive feedback about our dealership. We also are grateful to your family for giving us your business in the past. When you're ready for a service appointment, you can easily make it online. Thank you!

March 05, 2025

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Had a great buying experience with Susanna Yim at Norm Reeve Honda at Cerritos Auto Square. Can’t go wrong with Susanna, great service and good deal. Will definitely go to her when buying my next vehicl More

by pgy1964
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 05, 2025

Norm Reeves Honda Superstore Cerritos responded

Good luck with your new Honda! Susanna will be happy to read your review and even happier to support you during your future upgrade for a newer Honda. Thanks for the great review, and don't be a stranger!

February 25, 2025

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Employee Rating

Susanna was great with assistance. When it came to the initial contact to the actual purchase I felt insured that the information she gave me was correct. She was also very efficient w More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! It sounds like Susanna did a great job leading you to your new car and helping you with all the other aspects. Thanks so much for putting your trust in her! We look forward to seeing you at your first service appointment.

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