Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 93

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

July 31, 2016

Dealership Rating
Employee Rating

Great experience with Susanna! Susanna helped me lease my first car and my experience was great! She was very nice, helpful, and patient with the process. So excited to drive my new More

by Samantha10
Recommend Dealer
Yes

July 30, 2016

Dealership Rating
Employee Rating

Amazing dealership and helpful staff I have bought new cars since I learned to drive as a teenager and now I'm in my mid 30's and I have never been so happy to work with Susanna yim and b More

by sonny310
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

July 29, 2016

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WILL COME BACK!!!!!! Susanna was awesome!!!!!!!!! This is the third time I deal with this store. Usually when you go to a dealership you feel like cheated, but I didn't fe More

by AK Fateh
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

July 27, 2016

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I'll be coming back here for sure Susanna offered me a deal i could not resist. I thougt i already knew which car i wanted but upon seeing the civic coupe, my family and i decided to More

by Kmenchav123
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 26, 2016

Dealership Rating
Employee Rating

Great dealership and very easy I wish I can give 20 stars.. They made my buying experience so easy and positive and fast. I picked out the car I wanted and negotiated for a minute a More

by Margaret72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2016

Norm Reeves Honda Superstore Cerritos responded

Love to hear this, Margaret! Appreciate you taking the time to share your enthusiastic feedback - you can always count on us. Hope to see you again down the road. Take care! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

July 25, 2016

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A++ Quality Service from Susanna Yim! She is a great negotiator who is very professional and welcoming. She gave me a smooth experience when I bought a new Honda Accord for my wife. From t More

by tvn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 23, 2016

Dealership Rating

Great third time buying experience Susanna was amazing. She was on point and extremely nice. She definitely knew what she was doing and made the buying experience so much easier. I defi More

by Freddy051032
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 20, 2016

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An excellent first Honda experience This was our first Honda car (Pilot) and Susanna Yim, the internet sales manager, was incredibly helpful, friendly, and provided great service. While More

by Jane and Patrick
Recommend Dealer
Yes

July 16, 2016

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Employee Rating

Best deal in LA county Before purchasing my 2016 Honda Accord with Honda Sensing I did tons of research online and compared quotes from many Honda dealers in LA an Orange co More

by colin_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 05, 2016

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Employee Rating

Service of Sales person, Susanna Yim, to the customer I always appreciate Susanna Yim's help to find my car. She has helped me to purchase the Honda Pilot one year ago and the second car, Honda Accord, th More

by kdankim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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