Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 21

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,000 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,000 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English English

Korean Korean

1000 Reviews of Susanna Yim

November 17, 2023

Dealership Rating
Employee Rating

Always do a great job. My sales provider was very helpful and kept me informed about my service More

by ayerogram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear that you had a great experience with us! Our team is dedicated to providing excellent service, and we're here whenever you need assistance. Thank you for choosing us!

November 17, 2023

Dealership Rating
Employee Rating

Susanna help us alot thank you for having great people and friendly staff thank you so much More

by Osito0889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 17, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to have Susanna on our team, and we're here to provide exceptional service to our valued customers. Drive safely!

November 17, 2023

Dealership Rating
Employee Rating

Real good salesperson very quick and honest with everything. Would recommend everyone to come with her More

by camarillo_mauri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 17, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a great experience with our salesperson. We appreciate your recommendation and look forward to serving you and your friends in the future.

November 12, 2023

Dealership Rating
Employee Rating

Deal was pretty straightforward and believe me it was the best one.She was very helpful and cooperative with me. Would definitely do business with her and with Cerritos Honda.. More

by Lelos79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2023

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear about your straightforward and satisfying deal at Cerritos Honda, and we truly appreciate your kind words about our helpful and cooperative team member. Thank you for choosing us and we look forward to doing business with you again!

November 10, 2023

Dealership Rating
Employee Rating

Write to the point I got the car wanted and I was in and out of there with no problems. More

by Bcooke28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2023

Norm Reeves Honda Superstore Cerritos responded

"Thank you for your feedback! We're thrilled to hear that your car buying experience was smooth and efficient. Enjoy your new ride!"

October 12, 2023

Dealership Rating
Employee Rating

Very easy experience no haggling. Susanna Yim made this too easy for me. I called prior, told the sales person exactly what I was looking for The car was ready when I arrived. More

by gmz45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear that you had a smooth and hassle-free experience with us. It's great to know that Susanna Yim provided excellent service and had the car ready for you as requested. If you ever need assistance in the future, don't hesitate to reach out. Enjoy your new car!

September 29, 2023

Dealership Rating
Employee Rating

Susanna is truly amazing. ..easy to work with, professional, respectful, and knowledgeable. I was looking for a new SUV and after shopping a few local dealers, I was almost re More

by billyswrld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2023

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear about your positive experience with Susanna! Her professionalism, knowledge, and dedication to your satisfaction are truly commendable. We appreciate your kind words, and if you ever have more questions or need assistance in the future, don't hesitate to reach out.

September 23, 2023

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Employee Rating

The process took too long. We leased 3 vehicles and we should of been trated as priority but we spent 7 plus hours... More

by burteadaniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Nouri

Sep 26, 2023

Norm Reeves Honda Superstore Cerritos responded

We appreciate your positive rating and honest feedback. We will take this into account in the future and do our best to make improvements. Thanks you.

September 01, 2023

Dealership Rating
Employee Rating

Ms. Susanna Yim is attentive, quick and friendly. Her communication skill is outstanding. She made the purchasing process snappy and pleasant. More

by MMH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 01, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star review! We're glad to know that Susanna helped make your time with us even better. Let us know what else we can do for you in the future!

August 28, 2023

Dealership Rating
Employee Rating

Susanna is very helpful! ! I wasn’t sure what I wanted to do with my current lease but she helped navigate it and got me the best deals. I went home happy in a new 2024 Honda More

by vannegutierrez15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2023

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear that Susanna provided you with helpful guidance and assistance in navigating your lease options, resulting in a new 2024 Honda HRV! If you have any more questions or need further assistance, don't hesitate to reach out. Enjoy your new Honda and happy driving!

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