Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 23

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

July 17, 2023

Dealership Rating
Employee Rating

Came in looking to get a new car and Susanna and norm reeves management helped me get into a new vehicle at the price I was comfortable with! Susanna is amazing and is always willing to work with you. More

by Jamesvillaruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this great rating and review for our team! We're glad to know that Susanna provided you with great customer service and we hope you enjoy your new Honda for many years!

July 12, 2023

Dealership Rating
Employee Rating

Susanna Yim was great, working with me to try multiple cars and trims. She made herself available to provide me the information that I needed to feel comfortable with my purchase. I am a proud owner of a More

by Joyfelicialiu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2023

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to know that you had a positive experience working with Susanna and our team and we hope to work with you again in the future! Please let us know if there is anything we can assist you with!

July 07, 2023

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Employee Rating

Shes very professional , does not waste your time , exactly informs you about what exactly is a good deal for you within the unit your looking for. More

by jaysontriplets
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this wonderful 5-star feedback for Susanna and our team! We're so glad you had a positive experience working with us and we hope you enjoy your new Honda for many years!

July 04, 2023

Dealership Rating
Employee Rating

Susanna was a great professional helpful person. When we mentioned any concerns, she was quick to address them with no hesitation. Very straightforward. Worked with us when the price was a little ou More

by Marisol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience, Marisol! We're pleased to hear that Susanna was helpful when you were purchasing your vehicle and we are so happy to know you are a return customer. Please let us know if there is anything else we can help you with in the future!

June 24, 2023

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Employee Rating

A friend suddenly needed a car, so I called yesterday and bought a new car today, but the employee Susanna helped me so well (actually, this person helped me well in 2016 and 2021), so I bought a car very ea More

by Jeffrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 26, 2023

Norm Reeves Honda Superstore Cerritos responded

Jeffrey, thanks so much for sharing this fantastic rating and review for our team! We're so glad you had a 5-star experience with Susanna and we hope you enjoy your new Honda for many miles to come! Take care until next time!

June 15, 2023

Dealership Rating
Employee Rating

I had a good experience and a good deal. Will be back for future purchases/leases! More

by mpascale8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 04, 2023

Dealership Rating
Employee Rating

Susanna yim helping me to purchase 2023 honda civic 2 days ago and she is very good in customer service. More

by Antonio
Recommend Dealer
Yes
Jun 05, 2023

Norm Reeves Honda Superstore Cerritos responded

Antonio, thank you for sharing this wonderful rating and review for Susanna and our team! We hope you enjoy your new 2023 Honda Civic for many miles to come!

May 27, 2023

Dealership Rating
Employee Rating

This is my 2nd time going through Susanna, she is easy to work with a make a deal. Highly recommended if you want to choose Norm Reeves. More

by Anesland6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star review! We're glad that Susanna was such a big help- for a second time! Let us know if there's anything else we can do to assist you.

May 17, 2023

Dealership Rating
Employee Rating

This is the first time to buy from this dealer and my experience was very smooth. From the sales person Sussana who was very efficient, professional and cordial. Closed the deal in no time and all paperw More

by Rania shenoda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amir

May 18, 2023

Norm Reeves Honda Superstore Cerritos responded

Rania, thanks so much for sharing this great 5-star rating for our team! We're thrilled Amir and Susanna helped you have a positive and smooth experience! Please let us know if you need anything else!

May 12, 2023

Dealership Rating
Employee Rating

This is my 4th car I have bought from Susana. She is great and always honest and not pushy at all. Works with your budget. Also good at communicating. More

by qttink04
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 14, 2023

Norm Reeves Honda Superstore Cerritos responded

Thanks for this wonderful 5-star rating and feedback for Susanna! We are so glad you had a great car-buying experience. Please let us know if you need anything else!

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