Excellent service !
Susanna is like the energizer bunny. Super fast and great to deal with. Thanks again Susanna
Susanna is like the energizer bunny. Super fast and great to deal with. Thanks again Susanna
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by styleyou4ever
Apr 30, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Michelle, thanks for this great feedback for Susanna. We're so glad she provided a 5-star experience for you!
Susanna Yimm came highly recommended and she did not
disappoint. Fast and efficient service. I am happy about it
disappoint. Fast and efficient service. I am happy about it
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by Louise Santos
Apr 30, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Louise, thanks so much for this wonderful feedback for Susanna! We're so happy to know you had a 5-star experience with our team!
Great communication thoughout the day.
Upon arrival the deal was as stated without any surprises.
Thank you.
Upon arrival the deal was as stated without any surprises.
Thank you.
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by valdez.home
Apr 25, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thanks for this wonderful feedback and 5-star rating for Susanna!
Great experience.
We received correspondence right away. She is very knowledgeable and efficient. Hassle free.
Thank you!!!!
We received correspondence right away. She is very knowledgeable and efficient. Hassle free.
Thank you!!!!
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by n.valdez03
Apr 25, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for this wonderful feedback for Susanna! We're thrilled you had a positive experience. Please let us know if you need anything else!
Best selection of cars.
Wonderful in-person experience. And best price for trade-in at a dealership.
Wonderful in-person experience. And best price for trade-in at a dealership.
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by JJ
Apr 24, 2023 -
Norm Reeves Honda Superstore Cerritos responded
JJ, thanks so much for sharing this wonderful feedback and 5-star rating for our team!
Apr 29, 2023 -
JJ responded
You are welcome. I want to add one comment. Salesperson Susanna Yim was great! She took me directly to the car I was interested in, showed me the features, went for a test drive, handled getting my trade-in appraised immediately, and we were able to close the deal on my number one car target that day. This is my second purchase at the Cerritos Honda Superstore.
Apr 29, 2023 -
JJ responded
You are welcome. I want to add one comment. Salesperson Susanna Yim was great! She took me directly to the car I was interested in, showed me the features, went for a test drive, handled getting my trade-in appraised immediately, and we were able to close the deal on my number one car target that day. This is my second purchase at the Cerritos Honda Superstore.
Provided excellent service.
Was very attentive to my needs. Always a pleasure working with Susanna.
Was very attentive to my needs. Always a pleasure working with Susanna.
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by Gabriel
Apr 14, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thanks for this great feedback, Gabriel! We're glad Susanna provided a positive experience for you!
Susanna Yim is the person when I think of Honda
dealership. She is always there to answer my questions on the phone or via texting. She gave me the best deal and fast. I got my previous lease throu
dealership. She is always there to answer my questions on the phone or via texting. She gave me the best deal and fast. I got my previous lease through her and 3 years later, l got a new lease with her help. Thank you Susanna.
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by tac168
Apr 06, 2023 -
Norm Reeves Honda Superstore Cerritos responded
It's amazing to hear that you had a wonderful car-buying experience with our team. Thanks so much for stopping by, and we hope you have a blast with your new ride!
Susanna went all out to make our purchase very seamless.
She helped with the insurance as we were first time vehicle buyers and patiently worked through the process. Her test drive was very helpful to under
She helped with the insurance as we were first time vehicle buyers and patiently worked through the process. Her test drive was very helpful to understand the latest features in the vehicle. We are very satisfied by the support.
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by SB
Mar 29, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Norm Reeves Honda Cerritos. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Susanna was helping me to get a new CRV Hybrid last week.
She is focused, detailed and ready to give all the knowledge to support and get the most of benefits for her clients. If I buy Honda again, she will
She is focused, detailed and ready to give all the knowledge to support and get the most of benefits for her clients. If I buy Honda again, she will be my contact person, for sure!
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by yundcha
Mar 16, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Hi, it was an honor to help you to find the right car. We look forward to assisting you again. We appreciate you and hope you have an amazing ride! Congrats and enjoy!
Susanna at Norm Reeves Cerritos was straight forward and
very helpful. The reservation refund was processed same day I canceled the order. I would have definitely bought from here if they had the car I w
very helpful. The reservation refund was processed same day I canceled the order. I would have definitely bought from here if they had the car I was looking for.
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by JK
Mar 10, 2023 -
Norm Reeves Honda Superstore Cerritos responded
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!