Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 56

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

December 23, 2019

Dealership Rating
Employee Rating

You are very nice and help me have a good car.You are You are very nice and help me have a good car. You are best choice when I come back to buy a new one. Thank you so much! More

by MINH HUYNH
Recommend Dealer
Yes
Dec 23, 2019

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate the 5 star- rating and awesome feedback!

December 22, 2019

Dealership Rating
Employee Rating

Superior customer service! Extremely friendly and helpful. Not pusher at all like typical car salesman! Was at Spreen Honda prior due to bad customer service I deliberately drove one hours plus to co More

by Silver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Novak, Murat of Finance

Dec 23, 2019

Norm Reeves Honda Superstore Cerritos responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating, Silver!

December 21, 2019

Dealership Rating
Employee Rating

Way too easy! Susanna Yim was the BEST! So friendly, so knowledgeable, so quick and to the point. She made everything so easy. We were in and out with the best deal More

by Lucyvega613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2019

Norm Reeves Honda Superstore Cerritos responded

Thank you for the great review and 5 stars!

December 14, 2019

Dealership Rating
Employee Rating

My second car purchase through her... Excellent service and go through every details... Very straightforward, you dont need to go back and forth... All car sales rep should model after her. More

by jtomabiene
Recommend Dealer
Yes

Other Employees Tagged: Jeff Aoki

Dec 16, 2019

Norm Reeves Honda Superstore Cerritos responded

Thank you for the positive feedback and 5 star- rating!

December 14, 2019

Dealership Rating
Employee Rating

When buying your next car, ask for Susanna Yim! Five star ratings are real, and so is "The Machine", AKA Susanna Yim. I was referred to her by a family member who purchased a car from her ~2 years e More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Flores

Dec 16, 2019

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate the 5 star- rating and awesome feedback, KB!

December 08, 2019

Dealership Rating
Employee Rating

Easy car purchase experience Susana made my first car purchase so smooth and easy! She was extremely patient and professional. I really appreciated her effort in getting me the be More

by suziechoe90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2019

Norm Reeves Honda Superstore Cerritos responded

Thank you for the great review and 5 stars, Suzie!

December 02, 2019

Dealership Rating
Employee Rating

She’s great! I wanted a specific model, trim, and color and she directly helped me get it at a low price. She was very efficient and professional. More

by Slee28
Recommend Dealer
Yes
Dec 02, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to share about your experience and the 5-star rating!

November 23, 2019

Dealership Rating
Employee Rating

Susan, is very professional, patient, and friendly. She demonstrated her knowledge of the Honda vehicles, answered all our question. Great customer service! Thank you Susan More

by Patriciarusas
Recommend Dealer
Yes
Nov 25, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to share about your experience and the 5-star rating, Patriciarusas!

November 20, 2019

Dealership Rating
Employee Rating

Best experience ever. Susanna was a pleasure to work with. She stuck to the agreed price. I was out of the dealership in a few hours.th More

by Jagmoor
Recommend Dealer
Yes

Other Employees Tagged: Emilio Diaz

Nov 21, 2019

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate the 5 star- rating and positive feedback!

November 18, 2019

Dealership Rating

She’s very nice and very helpful, she makes sure that you know what’s going on. good experience for my first time here at Honda. More

by Robby
Recommend Dealer
Yes
Nov 18, 2019

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate the 5 star- rating and positive feedback, Robby!

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