Susanna Yim | Page 56
6 Years Honda Platinum Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊
Read more1,002 Reviews
Write a ReviewDealership Experience
13 yrs, 11 mos
Industry Experience
18 yrs, 11 mos
Languages Spoken
English
Korean
1002 Reviews of Susanna Yim
December 23, 2019
You are very nice and help me have a good car.You are You are very nice and help me have a good car. You are best choice when I come back to buy a new one. Thank you so much! You are very nice and help me have a good car. You are best choice when I come back to buy a new one. Thank you so much! More
December 22, 2019
Superior customer service! Extremely friendly and helpful. Not pusher at all like typical car salesman! Was at Spreen Honda prior due to bad customer service I deliberately drove one hours plus to co helpful. Not pusher at all like typical car salesman! Was at Spreen Honda prior due to bad customer service I deliberately drove one hours plus to come here to make my purchase. Bought Honda Insight on the spot without test driving cos I trusted Honda and especially Susanna! If Norm Reeves Honda is the industry standard then Susanna should be the standard for good salesmanship! Am glad that I bought by my Insight here and thru Susanna! Murat of Finance who prepared all the paper work is also extremely professional, honest and provided a lot of insights. He talked me into buying the maintenance warranty not because of pusher sales pitch but that actually I needed it to save money! If not because of his honest and detailed analysis and caring suggestions I would have lost out in the long run! Five Stars ⭐️⭐️⭐️⭐️⭐️to all applicable!😀😀😀😀😀 More
Other Employees Tagged: Sandra Novak, Murat of Finance
December 21, 2019
Way too easy! Susanna Yim was the BEST! So friendly, so knowledgeable, so quick and to the point. She made everything so easy. We were in and out with the best deal Susanna Yim was the BEST! So friendly, so knowledgeable, so quick and to the point. She made everything so easy. We were in and out with the best deal within two hrs! 10/10 highly recommend this dealership and Susanna. More
December 14, 2019
My second car purchase through her... Excellent service and go through every details... Very straightforward, you dont need to go back and forth... All car sales rep should model after her. and go through every details... Very straightforward, you dont need to go back and forth... All car sales rep should model after her. More
Other Employees Tagged: Jeff Aoki
December 14, 2019
When buying your next car, ask for Susanna Yim! Five star ratings are real, and so is "The Machine", AKA Susanna Yim. I was referred to her by a family member who purchased a car from her ~2 years e Five star ratings are real, and so is "The Machine", AKA Susanna Yim. I was referred to her by a family member who purchased a car from her ~2 years earlier. I only knew her by name but got the sense that she was a nice person based on the limited email/phone interactions we had. Her work ethic is noteworthy, along with her email/text response speed! Imagine, then...walking into the Norm Reeves dealership at 9:30PM on a Tuesday, passing by a sea of empty cubicles...and the only one STILL working is this cute little lady measuring maybe a quaint 5'1 tall. Her desk is noticeably crowded by all the trophies/awards she's received. So fast forward to 11PM after signing the dotted line and receiving the car keys, I walk out feeling confident I made the right choice by working with someone honest, helpful and rightfully earning the reputation as "The Machine", who may very well be the Top Internet Sales person of the nation!:-O Thank you Susanna! As a first-time Honda customer, I couldn't be happier. More
Other Employees Tagged: Paul Flores
December 08, 2019
Easy car purchase experience Susana made my first car purchase so smooth and easy! She was extremely patient and professional. I really appreciated her effort in getting me the be Susana made my first car purchase so smooth and easy! She was extremely patient and professional. I really appreciated her effort in getting me the best deal. More
November 23, 2019
Susan, is very professional, patient, and friendly. She demonstrated her knowledge of the Honda vehicles, answered all our question. Great customer service! Thank you Susan demonstrated her knowledge of the Honda vehicles, answered all our question. Great customer service! Thank you Susan More

