Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 63

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

June 13, 2019

Dealership Rating
Employee Rating

Buy HR-V Susanna is very kind and responsible to introduce the car to us, and also gives us a very good price, we are very satisfied, and like her very much an More

by Ada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2019

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5 stars and great review, Ada!

June 13, 2019

Dealership Rating
Employee Rating

Purchase HRV Excellent service. Never meet any sales like her before She is so unique. Very very helpful. I definitely recommend her to all my friends She is More

by Albert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2019

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5 stars and awesome review, Albert!

June 07, 2019

Dealership Rating
Employee Rating

Very easy to get new car. We were very pleased with the service and the sales internet expert that helped us, Susanna Yim. She explained and showed us how to use the special fe More

by Glenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amir Nazari

Jun 10, 2019

Norm Reeves Honda Superstore Cerritos responded

We really appreciate the great review and 5-star rating, Glenda!

June 06, 2019

Dealership Rating
Employee Rating

Buying experience Mrs. Yim provided great service and was speedy as well. She had good insight and easy to understand. She also helped to do so by speaking in our nativ More

by Nakell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for the positive feedback and 5-star rating, Nakell! Congrats on your new car!

June 06, 2019

Dealership Rating
Employee Rating

Excellent experience My Wife and I just leased a Honda CR-V at Norm Reeves Honda. Susanna was patient and very helpful throughout the purchasing process. Highly recommende More

by Long
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2019

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5 stars and awesome review!

June 05, 2019

Dealership Rating
Employee Rating

Service was awesome! Susanna did an excellent job, in helping my Dad, in purchasing his new Honda. If we can give her 10 STARS, we would! Her customer service dedication, More

by RichJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for the positive feedback, Rich! We appreciate you saying we are 10 stars!

June 04, 2019

Dealership Rating
Employee Rating

Excellent Experience!! This was my first vehicle leasing experience and it almost drove me crazy. I have dealt with four other dealerships and none of them went successful. More

by ashssong218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2019

Norm Reeves Honda Superstore Cerritos responded

We appreciate the 5-star rating and positive feedback, Ash!

June 01, 2019

Dealership Rating
Employee Rating

Excellent service! This is my second vehicle that I purchased with Susanna Yim. The first time we came here (about a year ago) she did her best to give us the best deal More

by leohirano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2019

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5 stars and awesome review, Shadow!

May 17, 2019

Dealership Rating
Employee Rating

Experience I was not sure if I wanted to buy my new car , but the way she explained to me and how make me at ease, she tray and did her best to give me a good pr More

by Ceci1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2019

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5 stars and awesome review, Ceci! Congratulations on buying your new car!

May 17, 2019

Dealership Rating
Employee Rating

GREAT SERVICE ALL AROUND! Susanna was a great help! She was even great at explaining all the functions of the car. I was extremely happy with her help in m More

by Slowlybutshirlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2019

Norm Reeves Honda Superstore Cerritos responded

We really appreciate the 5 stars and great review!! Congratulations on your new car!

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