Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 68

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

January 12, 2019

Dealership Rating
Employee Rating

Excellent My service was great car excellent condition thank you very much for making me satisfied with my new smooth car never been happier with a new car More

by Dsanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019

Norm Reeves Honda Superstore Cerritos responded

Congratulations on the new car!! So happy our team provided you with excellent service! Enjoy your car!

January 11, 2019

Dealership Rating
Employee Rating

Susanna is Amazing!! She is so great and welcoming. She makes the whole process easy and painless. She is very professional and great at communicating. So happy with my ex More

by Brandi21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Habib

Jan 17, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! Thrilled Susanna made your experience easy and painless. Thanks for sharing!

January 11, 2019

Dealership Rating
Employee Rating

Excellent Susanna-Yim is very good at what she does. She explained everything with the car and in very easy terms. I would recommend her to everyone. More

by Jackontherocks127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Habib

Jan 17, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for the feedback! Happy to hear Susanna was able to provide you with great assistance. Thanks for the review!

January 07, 2019

Dealership Rating
Employee Rating

Great service from Susanna My wife and I had the pleasure of meeting with Susanna to work out a deal on a pre owned Pilot. Susanna contacted us first through email amd was eager More

by Eddie1070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Aguilar

Jan 17, 2019

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your Pilot! Glad Susanna was able to provide you with great service. Thanks for the great review. Enjoy the new car!!

January 07, 2019

Dealership Rating
Employee Rating

Great experience Visited twice here to purchase new car for family use. All crews I met were very friendly and Susanna Yim provided great price with great service. More

by Hyeonlee777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car!! Glad Susanna was able to provide you with great service for an awesome experience. Thanks for being a loyal customer. Looking forward to seeing you again! Enjoy the new ride!

January 06, 2019

Dealership Rating
Employee Rating

Glad I chose this dealership From my initial email inquiry to the close of the sale, Susanna Yim helped to make the buying process effortless. Susanna was knowledgeable, friendly More

by papmom1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! Glad Susanna was able to make your buying experience effortless! Congratulations on the new car!!

January 06, 2019

Dealership Rating
Employee Rating

We got a good deal Susanna helped us get a good deal on a used car that had minimal use. She was able to use Korean smoothly to expedite the process and the entire exper More

by Johnjlee96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for your positive review for Susanna. Here at Norm Reeves Honda Superstore we value and care about our customers comments. We are committed to providing excellent Customer service even after the sale or service visit. Kevin Harris Customer Relations Manager Norm Reeves Honda Cerritos kharris@normreeves.com 562-345-9100 ext 5454

January 06, 2019

Dealership Rating
Employee Rating

Great price. Great deal! We always get the best price here. We have come back every time to get a new car. Thank you for the friendly service. Highly recommended d More

by katheryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for your positive review for Susanna. Here at Norm Reeves Honda Superstore we value and care about our customers comments. We are committed to providing excellent Customer service even after the sale or service visit. Kevin Harris Customer Relations Manager Norm Reeves Honda Cerritos kharris@normreeves.com 562-345-9100 ext 5454

January 04, 2019

Dealership Rating
Employee Rating

Always Helpful I have always worked with Susanna for years past and always straight forward. Highly recommended and you’ won’t be disappointed. if you are looking fo More

by Ahweeuhl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for your positive review for Susanna. Here at Norm Reeves Honda Superstore we value and care about our customers comments. We are committed to providing excellent Customer service even after the sale or service visit. Kevin Harris Customer Relations Manager Norm Reeves Honda Cerritos kharris@normreeves.com 562-345-9100 ext 5454

December 27, 2018

Dealership Rating
Employee Rating

Susanna Yim is all for her customers. She put them first. I feel very comfortable speaking to her. She is very friendly and up front about everything. She took care of us, and even gone out of her way to get More

by FakenNguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to leave us this awesome review!

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