Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 69

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

December 22, 2018

Dealership Rating
Employee Rating

Excellent friendly pricing with no hassle Awesome service, I would highly recommended anyone looking for a new Honda to ask for Susana, bought a CRV with no hassle. Best experience by far. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to leave us this awesome review, we hope you're loving your new CR-V!

December 21, 2018

Dealership Rating
Employee Rating

Excellent Susanna, she was very nice and kind. The customer service was also great and everything went smoothly. I was offer the best deal, good price, helpful. More

by Jun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2019

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to leave us this awesome review, we hope you're loving your new Civic!

December 17, 2018

Dealership Rating
Employee Rating

Purchasing 2018 Accord LX I purchased a new 2018 Accord LX here. Susanna was very nice and patient. The process is super smooth. I’ll recommend this Honda dealer’s to my friend More

by torpedo_tornado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

Norm Reeves Honda Superstore Cerritos responded

Enjoy your new Accord! Thank you for the review!

December 16, 2018

Dealership Rating
Employee Rating

Great c as r buying experience Susana my salesperson was great. She worked very hard to get me the best deal available in Los angeles. When every other dealer said no, it was Susa More

by Loled1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

Norm Reeves Honda Superstore Cerritos responded

Thank you!

December 11, 2018

Dealership Rating
Employee Rating

Service Overall best customer service ....Susana is the best 10 thumbs up luv my new Honda CRV and everyone here Re very patient and friendly very happy More

by honda2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

Norm Reeves Honda Superstore Cerritos responded

Thank you for the awesome review!

December 09, 2018

Dealership Rating
Employee Rating

Excellent Yim is an excellent saleswoman, she helped us find the car we truly wanted. We firsts contacted via email and she always responded super quickly. She More

by Lucecitamia123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2018

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for your positive review for Susanna Yim. Here at Norm Reeves Honda Superstore we value and care about our customers comments. We are committed to providing excellent Customer service even after the sale or service visit. Kevin Harris Customer Relations Manager Norm Reeves Honda Cerritos kharris@normreeves.com 562-345-9100 ext 5454

December 03, 2018

Dealership Rating
Employee Rating

Very pleased with the entire process. All personnel were extremely courteous and helpful — from security, reception, sales and finance. This dealership was very attractive, organized and c More

by NewLease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Mack, M Tiryaki

Dec 20, 2018

Norm Reeves Honda Superstore Cerritos responded

Thank you and enjoy the new car!

December 02, 2018

Dealership Rating
Employee Rating

Luv my salesperson susana Overall best customer service ....Susana is the best 10 thumbs up luv my new Honda pilot and everyone here Re very patient and friendly very happy More

by Ggreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

Norm Reeves Honda Superstore Cerritos responded

Happy to hear and thanks for the review!

November 30, 2018

Dealership Rating
Employee Rating

Great experience with the internet manager, Susana Yim. Easy to deal with and they mean what they say. No pressure to buy accessories. Very efficient More

by Shtham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

Norm Reeves Honda Superstore Cerritos responded

Thank you!

November 26, 2018

Dealership Rating
Employee Rating

Best price and rapid response Offered the best price and accurate inventory. Susanna was accountable and delivered on her promise. It was enjoyable to work with her to get our fami More

by Sshonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2018

Norm Reeves Honda Superstore Cerritos responded

Thank you for the review! Enjoy your minivan!

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