Susanna Yim | Page 77

Great Job!!!! Susana Yim, our agent, had always exceeded our expectations. She always would give us the best price, and always responded promptly - all we had to do Susana Yim, our agent, had always exceeded our expectations. She always would give us the best price, and always responded promptly - all we had to do was tell her what car we wanted, and the budget we had- and voila! we get the rock bottom price from her all the time. Once again, thank you Susana for an expeditious and stress-free car shopping experience. Thanks as well to Edwin Gonzalez of Finance, for completing our paperwork in no time at all. More

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Informative, helpful, and satisfying They were flexible with meeting our spending goals and expectations and provided excellent service. They did their best to bring the price to one a bi They were flexible with meeting our spending goals and expectations and provided excellent service. They did their best to bring the price to one a bit more manageable for us and helped us get the exact car we wanted! More

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Awesome experience, honest and straight forward! I did a lot of research before leasing my new car and had reached out to over 15 Honda dealerships in the area. I knew exactly what I wanted to pay. T I did a lot of research before leasing my new car and had reached out to over 15 Honda dealerships in the area. I knew exactly what I wanted to pay. The majority of the salesman I talked to trief to pressure me to come in or pull a bait and switch with me when trying to finalize the numbers. A lot of them give you a lower sell price but then add on "dealer installed accessories" which they charge a huge markup for. When Susanna told me she could match my target price I was honestly skeptical. But she stuck to her word and made no attempts to change any numbers on me. She stayed at the dealership hours after closing to make sure I was taken care of and prepared all the paper work ahead of time to get me out as quickly as possible. I can't recommend Susanna and Norm Reeves Honda Cerritos enough. They definitely play no games and are honest about their pricing. More

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Excellent Service Originally, we had gotten referred to another very nice sales person ( just wasn’t the right timing with her) and believe me we were very nervous as t Originally, we had gotten referred to another very nice sales person ( just wasn’t the right timing with her) and believe me we were very nervous as this was going to be our very first Honda. We actually thought we weren’t going to leave with a new car. We then met Susanna( referred by Kim Kelly) who took over our care and made it hers by making sure we were well taken care of and making us feel very comfortable with this transaction. I very much highly recommend her to anyone and everyone who is interested in buying a honda. She will explain everything very thoroughly with you and take time to show you how to use the gadgets in the car. She is the one the go to! You will not regret it. I have given out her business card to everyone I know that can potentially make a purchase in the future. I truly love my new Honda Accord and wonder how come I didn’t make this decision earlier. More

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Awesome Susanna was very helpful and fulfilled all my requirements for buying my first car. She is a very helpful saleswoman and is one of the nicest people I Susanna was very helpful and fulfilled all my requirements for buying my first car. She is a very helpful saleswoman and is one of the nicest people I’ve met. She seems like a very hard worker and Norm Reeves Honda is blessed to have her as an employee More

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Excellent experience with Susanna I got the best deal, the best rate. Love Susanna she really tried her best everything was so fast! Would recommend her to anyone trying to get a car a I got the best deal, the best rate. Love Susanna she really tried her best everything was so fast! Would recommend her to anyone trying to get a car at Honda Norm Reeves More

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Sweet and succinct! Susanna Yim made this trip as said above, sweet and succinct. Usually car purchases tend to have so much lounging around but she made the process as s Susanna Yim made this trip as said above, sweet and succinct. Usually car purchases tend to have so much lounging around but she made the process as short as possible. She was more than accommodating and answered all of our questions, both professionally and personably!! If need be, we would definitely come back to this dealership and to Susanna. More

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Honda civic Good dealer, nice experience. I would love to come back and get a new car later on in the future. I love this dealer. Thank you Good dealer, nice experience. I would love to come back and get a new car later on in the future. I love this dealer. Thank you More

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My New Accord All the way from Anaheim to get the best deal from Cerritos Norm Reeves Honda. Susanna Yim gave us a great deal and it was worth the drive. We are ha All the way from Anaheim to get the best deal from Cerritos Norm Reeves Honda. Susanna Yim gave us a great deal and it was worth the drive. We are happy customer and we will be back. More

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Excellent customer service! She was honest and faithful to our family. Her customer service was excellent. I had a best car buying service ever in my life. I strongly recommen She was honest and faithful to our family. Her customer service was excellent. I had a best car buying service ever in my life. I strongly recommend Suzannna if you are in a market for a new car. I will definitely come back to her when I need to buy a new car. More

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