Susanna Yim | Page 81
6 Years Honda Platinum Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊
Read more1,002 Reviews
Write a ReviewDealership Experience
13 yrs, 11 mos
Industry Experience
18 yrs, 11 mos
Languages Spoken
English
Korean
1002 Reviews of Susanna Yim
April 19, 2018
Susanna Great service thanks for your help. Fast and easy really great service.make me like honda even more. Make me feel like a rock start Great service thanks for your help. Fast and easy really great service.make me like honda even more. Make me feel like a rock start More
April 01, 2018
Excellent service Susanna My husband and I had the best experience purchasing our new car with Susanna Yim at Norm Reeves Superstore in Cerritos. She went out of her way to ge My husband and I had the best experience purchasing our new car with Susanna Yim at Norm Reeves Superstore in Cerritos. She went out of her way to get me the deal I want and the color I asked for. Susanna delivered what she promised and much more. Excellent customer service and made the process very easy and convenient. Gave me a call she got the color I asked for and get the papers ready when we came. She got us in and out with a new car as quick as she could! We couldn’t be more satisfied and happy with our experience with her. Would definitely be recommending her to family and friends. More
March 26, 2018
Professional and friendly Susanna Yim was our online salesman. She was very knowledgeable and efficient. We recommend her if you're planning on shopping online for a Honda. I Susanna Yim was our online salesman. She was very knowledgeable and efficient. We recommend her if you're planning on shopping online for a Honda. I would avoid going to the dealership on a weekend as their extremely busy then. It took 4 1/2 hours to go through the whole buying process. More
Other Employees Tagged: AMIR ANOUSH
March 11, 2018
Excellent Susanna respected our budget and needs. She was Was not pushy at all. Took her time to answer all our questions and gave us our space to think about t Susanna respected our budget and needs. She was Was not pushy at all. Took her time to answer all our questions and gave us our space to think about the purchase. More
Other Employees Tagged: Amir in finance
March 11, 2018
Excellent Susana had made our visit very comfortable, she made sure that we got the best deal for our car. Everything was explain well, very friendly I would Susana had made our visit very comfortable, she made sure that we got the best deal for our car. Everything was explain well, very friendly I would definitely recommend her to anyone I know! Thank you More
March 08, 2018
Thanks Susana!!! Wow.... what can I say?! Susana was fantastic from start to finish. There’s a reason she’s won carsalesman of the year 4 years in row at Norm Reeves H Wow.... what can I say?! Susana was fantastic from start to finish. There’s a reason she’s won carsalesman of the year 4 years in row at Norm Reeves Honda Cerritos. I inquired about a 2018 Honda Accord EX via the Norm Reeves Honda Cerritos website and was contacted by Susana within an hour of submitting my application. She provided me with information about the car I inquired about and was even able tell me what my payments would be before even agreeing to meet in person. The numbers exceeded my expectations so we scheduled a time for me to test drive the car. After finalizing the deal I found out the time I chose to test drive the car was a day Susana was scheduled to be off. She never mentioned it and was awaiting my arrival to the dealership the next day. Because I had already completed the application online the process to appraise my current vehicle went smooth. While the used car salesman appraised my car, Susana and I went out to get the vehicle I picked online. Susana was able to get me in the car I wanted with the payment I wanted and also assisted in the process of returning my Acura back to the dealer. I recommend anyone reading this to give Susana a shot and making your next car buying experience as pleasant as she made mine! More
Other Employees Tagged: Jeff Aoki
March 06, 2018
First car Helped me get my first new car, easy to work with, and was really friend and helpful with all my needs. Would highly recommend ^_^. Helped me get my first new car, easy to work with, and was really friend and helpful with all my needs. Would highly recommend ^_^. More
February 25, 2018
Love my new car Susana was very helpful and professional. I can see why she is one of the top Honda salesperson in the nation. Went above and beyond for me and when I Susana was very helpful and professional. I can see why she is one of the top Honda salesperson in the nation. Went above and beyond for me and when I get another car, I hope she takes care of me again. Thank you Susana. More
Other Employees Tagged: Frank Wong
February 22, 2018
Awesome service Its my first car, leased it. The salses person susanna was soo friendly, best sales person i have ever met. Soo happy to be a customer to norm reevs Its my first car, leased it. The salses person susanna was soo friendly, best sales person i have ever met. Soo happy to be a customer to norm reevs honda! Appriciate the assistance. Regards, Vignesh More
February 06, 2018
My new accord Excellent service by Susana Yum. The best. Highly recommended. No doubt. All staff are nice and polite . Thus is my first Honda car and no regret buyi Excellent service by Susana Yum. The best. Highly recommended. No doubt. All staff are nice and polite . Thus is my first Honda car and no regret buying this car. More

