Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 89

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

March 27, 2017

Dealership Rating
Employee Rating

Wonderful experience Thank you so much Susanna for making this experience so delightful for me, you made sure that I walked out with a smile, Thank you again I really love More

by Nicole W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2017

Norm Reeves Honda Superstore Cerritos responded

Fantastic to hear, Nicole! Thanks for sharing - happy we could help you find the perfect ride! On behalf of Susanna and the entire Norm Reeves Honda Superstore Cerritos team, congrats! You can always count on us. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

March 26, 2017

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Employee Rating

"Susanna is the best!" - deok She always provides the best experience and good price. I am very happy with the third deal with her. I will find her when I buy my fourth car. More

by Deok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2017

Norm Reeves Honda Superstore Cerritos responded

Appreciate the 5-star feedback about your visit - you can always count on us. Thanks for shopping with Susanna and the Norm Reeves Honda Superstore Cerritos team. See you again down the road! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

March 25, 2017

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Employee Rating

Good Service I really like tha fast service that the dealership have, especially Susanna Yim was very helpful. She help me getting through the process fast. I like More

by bryan17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2017

Norm Reeves Honda Superstore Cerritos responded

Great to hear, Bryan! Thanks for sharing the 5-star feedback about your visit with Susanna and the crew. Appreciate you shopping with the Norm Reeves Honda Superstore Cerritos team - you can always count on us. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

March 10, 2017

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Employee Rating

Amazing Internet Sales person!!! 5Star!! Susanna is the best! She took time to literally look for our car. she helped us a lot. very patient. and when it comes to the price, she is straight f More

by karissa/jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2017

Norm Reeves Honda Superstore Cerritos responded

Awesome to hear! Appreciate the glowing feedback - this is the kind of experience we aim for! On behalf of Susanna and the entire Norm Reeves Honda Superstore Cerritos team, congrats! You can always count on us - hope to see you again down the road. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

March 03, 2017

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Employee Rating

The Best When my lease was up on my 2013 Honda Civic, I knew I was going back to Norm Reeves Honda in Cerritos because my first experience was positive. I came More

by jmigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2017

Norm Reeves Honda Superstore Cerritos responded

Awesome to hear! On behalf of Susanna and the entire Norm Reeves Honda Superstore Cerritos team - appreciate you sharing the feedback and shopping with us. Glad to hear you're loving the new CR-V - fantastic choice. Wishing you many fun, smooth miles to come - see you again down the road. You can always count on us. Take care! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

February 27, 2017

Dealership Rating
Employee Rating

Stress-free and exciting buying experience Susanna is the best! My experience was smooth, to the point, and she got me the best deal possible. Highly recommend going to see her! Thank you Susa More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2017

Norm Reeves Honda Superstore Cerritos responded

Love to hear this feedback, Julie! On behalf of Susanna and the entire Honda Cerritos crew, congrats! This is the kind of experience we aim for - you can always count on us. Looking forward to seeing you again down the road - appreciate you shopping with Norm Reeves Honda Superstore Cerritos. Take care! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

February 25, 2017

Dealership Rating
Employee Rating

Excellent sales person 5 star service and price from Internet Sales Consultant Susana Yim. Got the color of car that we want at the price that we want. Susana is the best! More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2017

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing! Glad you had a 5-star visit with Susanna and the team. On behalf of everyone at Norm Reeves Honda Superstore Cerritos - appreciate you shopping with us! See you again down the road. Take care! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

February 20, 2017

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Employee Rating

Great buying experience Very easy no hassle pricing and it was a very good buying experience. We drove 46 miles to pick up our car and we were very happy with the top notch l More

by Scv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2017

Norm Reeves Honda Superstore Cerritos responded

Appreciate the glowing feedback! Thanks for choosing Norm Reeves Honda Superstore Cerritos - glad it was worth the trip! You can always count on us. On behalf of Susanna and the team - congrats on the new ride. See you again down the road. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

February 12, 2017

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Employee Rating

Phenomenal service and deal from Susanna Yim! This was the quickest and easiest car deal I've ever done. I got a quote from Susanna that beat a dozen other dealers in SoCal, and closed the next da More

by stickshiftRP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2017

Norm Reeves Honda Superstore Cerritos responded

This is what we aim for! Thanks for sharing the feedback - glad you had a 5-star visit with Susanna and the team. On behalf of the entire Norm Reeves Honda Superstore Cerritos crew - congrats! Glad we were able to help you find the perfect ride. Here's to many smooth miles to come - see you again down the road. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

February 05, 2017

Dealership Rating
Employee Rating

Great experience Susanna was very helpful and was able to find the car we were looking for. I would recommend having her help you anytime wonderful experience. More

by Somebloke
Recommend Dealer
Yes
Feb 07, 2017

Norm Reeves Honda Superstore Cerritos responded

Fantastic to hear. Appreciate you taking the time to share the 5-star feedback - glad you had a smooth experience with Susanna and the crew. You can always count on us! See you again down the road. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

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