Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 90

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

February 04, 2017

Dealership Rating
Employee Rating

Susanna is AMAZING!!!! Susanna is your go-to person for buying Honda's. Professional, friendly, easy to work with! She helped us get a great deal on our CRV! Couldn't have b More

by tk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2017

Norm Reeves Honda Superstore Cerritos responded

Love to hear this. Thanks for sharing the glowing review about your shopping experience with Susanna and the team. Congrats on the CR-V - awesome choice! See you again down the road. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

January 30, 2017

Dealership Rating
Employee Rating

Best car buying experience ever! Susanna made our car purchase very easy. She worked out a great deal for us via email and phone and all we had to do was show up and sign the papers. More

by Mhammett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 26, 2017

Dealership Rating
Employee Rating

Excellent!!! If you're looking to buy a car you should definetely contact Susanna. She is by far the best! She helped me find the perfect vehicle. -Sarah More

by Sarah:)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2017

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing the 5-star feedback, Sarah! On behalf of Susanna and the entire Norm Reeves Honda Superstore Cerritos - congratulations. Glad you're loving your new ride. See you again down the road. Take care! Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

January 23, 2017

Dealership Rating
Employee Rating

Fantastic Worker! She was a great help!! she help me get the car i wanted!! And explain everything step by step!! Gladly recommend her.. Thank you for your time susan!! More

by CamachoMiguel1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2017

Norm Reeves Honda Superstore Cerritos responded

Great to hear! Appreciate the 5-star feedback - this is the kind of visit we aim for. On behalf of Susanna and the Norm Reeves Honda Superstore Cerritos team - congratulations! Glad you're loving the new ride - here's to many awesome miles to come. See you again down the road. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

January 20, 2017

Dealership Rating
Employee Rating

Purchased a Civic with my Granddaughter Very Friendly,Very helpful,Very professional, Very happy we met Ms Yim and purchased a car for my granddaughter. From the paperwork time to the finish More

by Liz Civic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2017

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing, Liz! Great to hear - happy we could help you find the perfect ride for your granddaughter. On behalf of Susanna and the Norm Reeves Honda Superstore Cerritos team - appreciate you choosing us. Here's to many fun, smooth miles to come for her - hope she loves it! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

January 07, 2017

Dealership Rating

An unbelievable experience ever! This has to be the most unstressful car buying experience ever. I emailed a few dealers to get quote on the honda accord hybrid touring that i was int More

by Yellow Mouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2017

Norm Reeves Honda Superstore Cerritos responded

Fantastic to hear! Appreciate the glowing feedback - thanks for choosing Norm Reeves Honda Superstore Cerritos. On behalf of Susanna and the entire team congratultions on your new Accord! Here's to many smooth fun miles to come - you can always count on us. See you again down the road. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

December 11, 2016

Dealership Rating
Employee Rating

The CR- V I'm So Happy With My New CR-V, I'm So Happy That I Met The... Super Susanna Yim, She Was So Friendly, She Help me From The Start To The End. SHE IS TH More

by The Red Car Hunter
Quality Of Work
Price
Recommend Dealer
Yes
Dec 12, 2016

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear how happy you are! Thanks for sharing the great feedback about your visit with Susanna. Here's to many awesome, smooth, fun miles to come in your new CR-V! Congrats! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

December 08, 2016

Dealership Rating
Employee Rating

Best Salesperon - Susana We walked in hoping for the best and that is exactly what we got. The best salesperson, best price, best service. I am definitely recommending Susana More

by A.Gurule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2016

Norm Reeves Honda Superstore Cerritos responded

Wooo Happy Honda Days! Great to hear. Appreciate the 5-star feedback about your visit with Susanna. On behalf of everyone at the Norm Reeves Honda Superstore Cerritos - congratulations! You can always count on us. See you again down the road. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

December 04, 2016

Dealership Rating
Employee Rating

Great Holiday Deal Susanna was friendly and able to help me getting a little more out of my trade-in with a litte more off the price of the new accord hybrid. So overall More

by DKim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2016

Norm Reeves Honda Superstore Cerritos responded

Great to hear! Appreciate the glowing feedback about your visit with Susanna and the team. On behalf of everyone at Norm Reeves Honda Superstoree Cerritos - congratulations on your new ride. Here's to many smooth miles to come - you can always count on us. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

December 03, 2016

Dealership Rating
Employee Rating

Fast, Friendly, Fantastic Susanna answered all of our questions when we nervously came in to trade a car for a new Honda Accord. Not only were we well informed but we also were More

by Miagurule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2016

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing - this is what we strive for! Happy to hear you had a 5-star experience shopping with Susanna and the team. On behalf of everyone at Norm Reeves Honda Superstore Cerritos - congratulations on the new Accord. What a FUN ride! Here's to many smooth miles to come - you can always count on us. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

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