Sveta Gwin | Page 29

We were so impressed with the no-haggle pricing and with Joe's personality that even after we compared prices with another dealer in the area, we came back to make our purchase with Joe. Since the vehicle Joe's personality that even after we compared prices with another dealer in the area, we came back to make our purchase with Joe. Since the vehicle we were interested in had a sunroof (which I was totally uninterested in), Joe and the sales manager offered a selling price that was reduced by the cost of the sunroof. Overall, we feel we received a very fair deal with very little haggling necessary. More

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Listened to my wants and needs and kept those in mind throughout the process. I wanted to downsize for several reasons from a 2007 Tahoe and needed a means to carry a bicycle most of the time. I wanted throughout the process. I wanted to downsize for several reasons from a 2007 Tahoe and needed a means to carry a bicycle most of the time. I wanted more of a car like ride than the Tahoe and I wanted to protect my investment or value I had in the Tahoe. Led to a Cadillac SRX and a trailer hitch mount (to be installed on arrival). Mike showed me cars he had available and as my interests took us places he helped provide the possibilities. Sveta (can't recall the last name) was very professional as she handled the paperwork and various financial and protection options. More

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Fantastic overall experience. Friendly knowledgeable staff. Fast process all the way through with excellent communication. The negotiation process was low to no pressure and very straight forward. Be staff. Fast process all the way through with excellent communication. The negotiation process was low to no pressure and very straight forward. Best car buying experience I've ever had. I left with a car I love, at a price I'm happy with, a very good deal on my trade in and knowledge of every feature and capability of my car. More

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What a deal! This dealership is one class act. Our first Cadillac was a 1963. To give you an idea of how many we have owned over the years. All were purchased from Cadillac dealers.This dealership ,and thes Cadillac was a 1963. To give you an idea of how many we have owned over the years. All were purchased from Cadillac dealers.This dealership ,and these employees beat them all in every way. Found the car on the internet,and called for more details. Brad and Cort assured us that it would be worth it to drive the 275 miles to the Dealership. The transaction was basically done over the phone, including our trade in ,which they had never seen. When we arrived they rolled out the Red Carpet, just as Brad said they would. Everything was exactly as they said it would be, no surprises ,no changes. Just can't say enough about these three folks and the Dealership. They are absolutely the best. Would highly recommend them ( already have ) to anyone. Wish we had known about them before now. This was the most pleasant and enjoyable buying experience we have EVER had. Love these wonderful people. More

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We purchased a pre-owned GM Certified Chevy Silverado. Our salesman was Chris Ringkamp. Chris jumped thru every hoop that we asked him to jump thru. His follow-up and communication throughout the process Our salesman was Chris Ringkamp. Chris jumped thru every hoop that we asked him to jump thru. His follow-up and communication throughout the process was excellent. We came to Elco with previous negative experiences from other dealers, so we weren't exactly easy-to-deal with customers. Our salesman, Chris Ringkamp did an excellent job and we bought the truck because he was professional, courteous and had excellent follow-up. Our experience in finance with Sveta and in Service with Jeff Lewis, John and Service Tech, Al were also very positive. We would purchase another car/truck from Chris at Elco and would recommend Elco based on our experience. More

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