Costco representative. I love to provide the best service you'll find to my clients! I love it when people consider me their car person and call me up with questions after they buy a car from me or send friends and family. I believe in being a consultant and customer service rep, not a salesperson! Contact me for a different experience buying a car!
Read more235 Reviews
Write a ReviewDealership Experience
8 yrs, 7 mos
Industry Experience
10 yrs
Specialties & Trainings
Acura product certified
BMW product certified
Costco Auto program
Honda Product certified
Customer Service
235 Reviews of Svetlana Tara-Browne
August 06, 2018
Lease on a new accord Had a great experience at Manly Honda. Svetlana came in on her day off to help get me in my new car. Fantastic service as always. Had a great experience at Manly Honda. Svetlana came in on her day off to help get me in my new car. Fantastic service as always. More
Other Employees Tagged: Steve McKerracher
August 06, 2018
Amazing experience 5 stars all around. We bought a 2018 CR-V, and the experience couldn’t have been better. From the moment we walked in we were kindly greeted and taken 5 stars all around. We bought a 2018 CR-V, and the experience couldn’t have been better. From the moment we walked in we were kindly greeted and taken care of. All of the sales staff were knowledgeable and beyond friendly. It felt like they were truly taking care of us and looking out for us.... which is certainly an amazing feeling at a dealership. This dealership is doing everything right - from there large inventory to the incredible staff. We will be recommending all of our friends to come here and will be back ourselves. Thank you JD and team! You rock! More
Other Employees Tagged: Neil Stanley
August 05, 2018
No pressure, relaxed atmosphere, expert info My wife and I, we decided to trade-in our 2013 Lexus 200h for something with more cargo space and more spacious. After extensive research , we decide My wife and I, we decided to trade-in our 2013 Lexus 200h for something with more cargo space and more spacious. After extensive research , we decided to visit Manly's Honda in Santa Rosa. I made an appointed with a sales representative, Svetlana Tara-Browne on July 21. Svetlana turned out to be very attentive to our needs and made me feel that she was putting the customer ahead of everything else. She had a relaxed, soft spoken manner while being technological knowledgeable about CR-V models. She demonstrated all the interior gadgets with great skill and patience. Although, Manly inventory did not have the Basque Red available , she asked to give her till July 22. Svetlana call that evening to tell us that she found the right color at no extra cost, while other dealers that had this color available requested an extra $400. On July 22, on my wife's birthday we had the car ready.. During the paper work, she found, on her own initiative, how to reduce someof the costs. Everything was done to satisfy the customer. We left Manly very happy on a Basque Red Honda CR-V EXL. More
July 24, 2018
Great Experience !! Looking for a Honda for my daughter I looked on line at what was available local and out of town best no hagle price hands down with a great inventory Looking for a Honda for my daughter I looked on line at what was available local and out of town best no hagle price hands down with a great inventory to select from . More
Other Employees Tagged: Steve McKerracher
July 16, 2018
Pleasant dealing Very well stocked new car dealership. If you want a new Honda this is the place that will have the model you want int the color you want with the opti Very well stocked new car dealership. If you want a new Honda this is the place that will have the model you want int the color you want with the options you want. Good sales staff and comfortable surroundings. More
Other Employees Tagged: Steve McKerracher , Brian Chock, Anthony Dib
July 14, 2018
Good experience The sales process was smooth and easy. No pressure at all, easy to work with. It took longer to explain and review the features of the car then sig The sales process was smooth and easy. No pressure at all, easy to work with. It took longer to explain and review the features of the car then signing the paperwork. Highly recommended.. More
Other Employees Tagged: Neil Stanley
July 13, 2018
Very satisfactory experience. I liked the attention of sales persons for details, knowledge of the car, the time spent for explanation on economy and advantage of plug ins, the inv I liked the attention of sales persons for details, knowledge of the car, the time spent for explanation on economy and advantage of plug ins, the invitation for come back with any problem or questions. I did come back and Chris Fleming spent a lot of time with me, teaching me to operate the new car. He invited to stop by or call with any question I might have. More
Other Employees Tagged: Chris Fleming, Neil Stanley
July 11, 2018
Outstanding Customer Service Svetlana Tara-Brown and everyone at Manly Honda worked very hard to get the model, in our favorite color, with all the features that we wanted. She to Svetlana Tara-Brown and everyone at Manly Honda worked very hard to get the model, in our favorite color, with all the features that we wanted. She took the time to let us test drive several models and we did not feel any pressure to get the more expensive model. She also helped us stay with-in our budget. If you want to feel confident that someone will work with you to get what you want, without a lot of pressure--this is your salesperson. We couldn't be happier! The next car we buy will be from Manly for sure! Thank you Svetlana! Thank you Manly Honda! More
Other Employees Tagged: Tom Henschel, Chris Tara-Browne, Steve McKerracher
July 11, 2018
Replacing totaled car Svetlana was ready with models and prices and great advice on our arrival at first appointment. She was always patient with us and and had good advic Svetlana was ready with models and prices and great advice on our arrival at first appointment. She was always patient with us and and had good advice for us in our stressed and pain filled state. After our decision was made she ordered the vehicle and it was ready and waiting on time for the next day's appointment. All paperwork was done and she is very knowledgeable about Hondas. Very smooth transaction. More
Other Employees Tagged: Neil Stanley
July 02, 2018
Dynamic Duo My wife and I had a great experience buying our new Pilot from Chris. He helped us with his knowledge and Patience which we think is lacking in this b My wife and I had a great experience buying our new Pilot from Chris. He helped us with his knowledge and Patience which we think is lacking in this business. This was our fourth new Honda that we've bought over the years and the second that we've bought from Manly. We've always had a good experience with Honda and Manly but Chris and his wife Sveta (part two of the duo)really made this a pleasant buying experience. CALL Chris he will give you a GREAT deal and his wife Sveta will keep you engaged during the boring financing wait. More
Other Employees Tagged: Chris Tara-Browne , Nate deRutte
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