Syed Ali | Page 5

We have had such a great experience buying both used and new cars here! Cristina Soto was fabulous! new cars here! Cristina Soto was fabulous! More

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I came in looking for a used Corolla. Rob Bauer was very helpful and knowledgeable about the available cars and about the Toyota products. He made sure that we got everything that we needed. He also made helpful and knowledgeable about the available cars and about the Toyota products. He made sure that we got everything that we needed. He also made sure that the process of trade-in, buying, financing, and final prep went smoothly. More

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Rob was very friendly and He took his time to explain the whole process. He made it quick and easy for me. Listening and caring He is. the whole process. He made it quick and easy for me. Listening and caring He is. More

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The process wasn't perfect but Robert was patient with me & in the end gave me a great deal! ask for him if u are shopping & Toyota of Richardson! & in the end gave me a great deal! ask for him if u are shopping & Toyota of Richardson! More

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Robert was great from start to ongoing! I sent a note of interest on a vehicle to a car site, and they got back to me right away. I spoke with Robert about additional fees, and he was 100% transparent. He e interest on a vehicle to a car site, and they got back to me right away. I spoke with Robert about additional fees, and he was 100% transparent. He even made a detailed video of the car for me, because I live so far away. It was in great shape when I drove it, and we made a deal. The closing went smoothly, no high pressure tactics for add-ons, had it that afternoon! There had been a very minor issue with the vehicle, which he had addressed as promised for me, by the time I picked it up the next day. Highly recommended! More

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Robert Bauer did a great job getting us cost and finance information as well as pics/videos of cars before we came into the dealership. Convinced us to drive past dozens of other dealerships to get to Toy information as well as pics/videos of cars before we came into the dealership. Convinced us to drive past dozens of other dealerships to get to Toyota Richardson. Salesman Christian is a good sales person. Got us what we wanted and worked with us on the numbers .. made us feel like we got a good product and good value. Sayed in the finance department was knowledgeable and efficient to get us out quickly. Dealership did a great job getting the car detail expedited. More

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Robert, Zach, Sarah, and Sayed could not have been more enjoyable to work with. From start to finish, they were helpful, honest and pleasant. We bought a car for our daughter in the morning and enjoyed the enjoyable to work with. From start to finish, they were helpful, honest and pleasant. We bought a car for our daughter in the morning and enjoyed the experience so much that we came back and bought a second vehicle from them in the afternoon! We now have our go-to dealership because of them. More

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Rob over at Toyota was very helpful I made one phone call he would beyond to get me in my new Jeep. Excellent service and very professional! Appreciate everything Rob he would beyond to get me in my new Jeep. Excellent service and very professional! Appreciate everything Rob More

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Of all the dealerships we visited this week, yours was the best by far. Rob made the entire experience wonderful. His demeanor and personality or what we were looking for in a salesman. Again, it was a re the best by far. Rob made the entire experience wonderful. His demeanor and personality or what we were looking for in a salesman. Again, it was a real pleasure to work with him and your dealership. More

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If I could give less than one star I certainly would. You don’t try to sell 1 vehicle to 2 people at the same time and say whoever gets the paperwork done first gets the car. You also don’t make undercut re don’t try to sell 1 vehicle to 2 people at the same time and say whoever gets the paperwork done first gets the car. You also don’t make undercut remarks when a customer states that they want the extended warranty on a vehicle. Lastly, you don’t hand a customer back their keys and indicated that they go find their car after the deal didn’t work out and tell them that they are crazy. Yes, this all actually happened. I will NEVER refer anyone to this dealership. We went the very next day, to another dealership, and was treated like a customer should be treated. They were even floored when we told them what happened. I ended up with an SUV that I absolutely love and they will get all the referrals from me! These people at Toyota of Richardson need extensive training on how to treat and talk to customers. More

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