TEDDY HEFLIN | Page 43

Great Overall Experience Teddy and the staff really worked hard to find me a vehicle and a deal that worked for me. He wasn't pushy and was very thorough, and patient with me Teddy and the staff really worked hard to find me a vehicle and a deal that worked for me. He wasn't pushy and was very thorough, and patient with me as I went back and forth weighing my options. My least favorite part of buying a car is pushy salesmen and Teddy was the opposite, and I would definitely recommend him and the Sutherlin Vero group. More

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Excellent, quick & professional We visited the dealership to purchase a used vehicle for my husband following an car accident. The sales consultant, Teddy Heflin, was very warm & per We visited the dealership to purchase a used vehicle for my husband following an car accident. The sales consultant, Teddy Heflin, was very warm & personable and helped us find a vehicle in our price range. More

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Bing.. Bang... Boom.... DONE !!! I researched several dealerships on the Treasure Coast determined that I would NOT use a dealership in St. Lucie County or even Martin if I could help I researched several dealerships on the Treasure Coast determined that I would NOT use a dealership in St. Lucie County or even Martin if I could help it. I decided to try Indian River County. I had 3 different dealerships call me. I told them exactly the same thing, where I wanted my payments to be and comfort of the vehicle was Number 1 in my mind. The first dealership I went to forgot most of what I had told him on the phone. Imagine my surprise when after test driving 2 vehicles on Highway 60 just off I-95. He comes back and states the price will be $325.00 a month ???? What ??? what happened to $189.00 that I told you??? Walked out of the dealership after they wasted my time of about 2 hours. Went to Sutherlin Nissan in Vero down the street from Highway 60. Sutherlin Nissan is located at 946 S. U. S. 1 Vero Beach, FL 32962 (the numbers are funky in that area they start high then go low then go high again so keep going to find them as it is VERY VERY Worth it !!! Was greeted by a gentleman standing outside who opened the door for us and was greeted by even more people. Stated that I had been on the internet and had an appt with Sharron who was busy (we were late, not her fault) due to the other dealership) so totally acceptable, was able to get with Mr. Heflin who was excellent. You know how you go into dealerships and the first thing they want to do is to pull your credit before they even give you time of day? Well this is NOT the CASE, Mr. Heflin showed us the vehicles that we thought we would like, based on price, value, comfort and of course our color of choice on a 2016 vehicle. He demonstrated the vehicle which was totally amazing to me as it was T H E F I R S T T I M E that anyone at any dealership had gone to any length (((that he took))) to demonstrate A N Y vehicle to myself or my husband. If you are reading this lengthy review, keep reading as I am sure you have experienced the worse else where...BUT NOT HERE. After demonstrating for over 25 minutes, (which I appreciate) we went for a test drive and went through different phases of driving etc. Mind you I am not the type to adjust stuff while driving at 45 to 50 miles an hour in a strange vehicle. He pointed out various items that might have taken me 2 weeks to figure out etc. Which was of great value. We went over incentives, what I could bring to the table literally as a down payment and what they could do for me to make the deal work in my payment target area that I felt comfortable with. Imagine no strong arming, no kicking you up to a higher level, no grinding at you etc. I felt that he was really trying to help me with my list of needs, desires, and of course wants. 100% on needs, 100% on desires, and 100% on wants. He even showed us where we can get service as needed. What I am saying is he took the time as if we were the only client he had that day and we were there for a very short period of time. Oil changes only every 5,000 miles Big Wow ! Great Gas Mileage starting at 26 and 35 on the highway and this a mid size SUV starting at I believe $29,000 but with incentives etc got it down to just a little above $22,000....N...I...C...E ! Payments are in my TARGET AREA....All my unexpected maintenance is covered for 36 months or $36,000 miles which ever comes first and they offer extras if you want a longer cover time etc. Just check them out and make sure you seek out ***Mr. Heflin.*** He Totally GETS YOU and what you need. I wish I had gone to this company 12 years ago before I went to the other ones......Do your homework and you will see that Sutherlin Nissan in Vero Beach with Mr. Heflin at your side as your Guide in manuevering through paperwork etc is fantastic. I might even add that Simon in the Finance department was fantastic, he explained our credit report and showed that some funky stuff that should not have been on there was and how to call and get it off. Of course it lowered my score a bit, but I did get all the perks and a great rate with very little down, so I am still happy. So from my end, check your scores before you go, if you have access to credit karma (its free) don't rely on it as itwill give you a false high, higher than the regular credit bureaus out there. Make sure you pull one from theBIG 3 so you won't be surprised like we were, again, we were fine as it was a small diff. But hey take my experience and use it as your guide to an even BETTER EXPERIENCE !!! Thanks Mr. Heflin and Thanks Simon !!! Debbie in Port St Lucie, Florida More

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Good experience Teddy is an Excellent sales rep, and he provided a professional sales experience. He did a great job explaining the features of the car. Sharon Teddy is an Excellent sales rep, and he provided a professional sales experience. He did a great job explaining the features of the car. Sharon was excellent in setting up my good experience with this dealership. Availability of snacks and a neat and comfortable building was a plus.. More

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Great Experience All employees, especially Ted Heflin were exceptional to deal with on my visit. I have purchased many cars in my lifetime and this visit was by far th All employees, especially Ted Heflin were exceptional to deal with on my visit. I have purchased many cars in my lifetime and this visit was by far the best experience, from the moment my wife and I walked in the door till all papers were signed. More

Helpful 7

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BOGO fun My husband and I both needed new vehicles so the BOGO offer was the perfect fit for our family. Thank you for the great service before and during our My husband and I both needed new vehicles so the BOGO offer was the perfect fit for our family. Thank you for the great service before and during our visit. More

Helpful 8

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Finally, a dealership who came through for us! This was our 13th visit to a dealership (although, our first time at this dealership). They gave us a guaranteed price over the phone and stayed true This was our 13th visit to a dealership (although, our first time at this dealership). They gave us a guaranteed price over the phone and stayed true to that. More

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Awesome The team of Aaron, Teddy and Cesar were awesome. Very friendly staff. Best experience ever buying a car. They made me feel right at home. I would defi The team of Aaron, Teddy and Cesar were awesome. Very friendly staff. Best experience ever buying a car. They made me feel right at home. I would definitely recommend sutherlin Nissan again. More

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First Class Service!!!!!! I have never experienced a better service than this dealership they are willing to work with you on any car. They always serve you with a smile and do I have never experienced a better service than this dealership they are willing to work with you on any car. They always serve you with a smile and don't pressure you to buy anything. Special thanks to Aaron and Teddy for making this a smooth car buying experience. Sutherlin Nissan Vero Beach is way to go for all your Nissan car needs. I will be coming back really soon for my next car. From the Betancourt family to the Sutherlin family we thank you. More

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Aaron D'Amico for MVP ! If you are looking for a new Nissan and you want world class friendly exceptional service from beginning to end, stop what you are doing right now and If you are looking for a new Nissan and you want world class friendly exceptional service from beginning to end, stop what you are doing right now and drive to Sutherlin Nissan of Vero Beach,FL! Don't check your schedule, don't look for any other deals because Aaron at Sutherlin Nissan has the best service & deals out there. During the entire process Aaron and his team listened to us and understood what the goal was and they definitely put the customer first by showing all features and benefits of the vehicle we purchased. Don't forget to spin the wheel and win more at Sutherlin when you buy your next vehicle! Trust me you won't be disappointed, I will recommend Sutherlin Nissan of Vero Beach to everyone. Most importantly, because of the service I received I know I will definitely come see Aaron at Sutherlin Nissan of Vero Beach. More

Helpful 9

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