TJ Mitchell
TJ Mitchell at North End Motors

TJ Mitchell | Page 7

Sales

North End Motors

390 Turnpike St
Canton, MA 02021

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5.0
63 Reviews
5.0

63 Reviews

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63 Reviews of TJ Mitchell

February 08, 2024

Dealership Rating
Employee Rating

I bought a used car here at the end of December. I bought the car because it was reasonably priced and the listing said, had heated seats, mirrors and a JBL speaker package. I found it on Cars.com More

by AHM
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Mostafa Anowar, Talha Khawar

Feb 08, 2024

North End Motors responded

Hello AHM, I am Patrick Rogers the manager here at North End Motors. I appreciate you reaching out and understand your frustration. It is not our intention to mislead anyone or conduct business that way. We use several third party sites that all decode the manufacture's VIN codes differently and we do our best to correct errors when we find an anomaly or discrepancy to the best of our ability. We want to make sure our customers have the best buying experience so our vehicle listing pages offers the manufacture's Monroney label (Manufacturers window sticker) listing the equipment from the manufactures and we ask our customers to physically verify specific options they find important before they decide to purchase the vehicle to ensure our customers are getting what they want and if not we would look thru our inventory of 300 vehicles to find the right one for our customer. It looks like the manufactures package you were looking for with the JBL stereo and heated seats is offered on the Touring package and and not on your Three trim level.

Feb 09, 2024

AHM responded

I'm sure that sounds like a sound explanation to you, since you are only looking at it through the dealers eyes. A good business looks at things through the customers eyes and the bottom line is that the listing was misleading and I passed up the car I should have bought for the one that lied to me. You guys are a dealership. I don't think that accurate listings are too much to ask, which is why the state lists misleading listings as unethical. The fact that my salesman confirmed the false listing, means you were ok with it. The fact that no one wants to make this right says all I need to know about your business practices. You got what you wanted.

January 09, 2024

Dealership Rating
Employee Rating

I recommend anyone looking to purchase a vehicle to go see TJ at North End Motors, excellent customer service, very friendly and listens, i wasn't to sure on what vehicle i wanted but described my lifesty More

by quinel23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 27, 2023

Dealership Rating
Employee Rating

Mike Morris and TJ were a pleasure to deal with in my purchase of my "new to me" Fiesta St! They were easy to talk to and were quick to answer any questions I had from first meeting to signing of paperwo More

by sealteam69
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Morris

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