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Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell | Page 15

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
169 Reviews
5.0

169 Reviews

Write a Review

169 Reviews of Talon Cockrell

October 18, 2024

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Employee Rating

Talon was very professional and pleasant. He kept me informed on the progress being made on my car More

by JJSTEPHENS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 17, 2024

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Employee Rating

Great service, just wished they had a location in Cullman so I wouldn't have to drive so far. More

by AMBER_35077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Morris

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Oct 18, 2024

Shottenkirk Honda Decatur responded

AMBER, thank you for sharing your experience with us. We appreciate your feedback!

October 16, 2024

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Employee Rating

Friendly staff and a nice waiting room. Made sure to run through the inspection with me and answer any questions I had. More

by mattias
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

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Oct 17, 2024

Shottenkirk Honda Decatur responded

Mattias, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

October 16, 2024

Dealership Rating
Employee Rating

Service is always excellent here. Service is always excellent here. Service is always excellent here. More

by BUFF3907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Morgan , Ethan Hamilton, Michael Morris

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Oct 17, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

October 11, 2024

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Employee Rating

Very helpful answered all questions, feedback was given, would recommend to a friend or family member. Thank you More

by PATRICIAERGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

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Oct 11, 2024

Shottenkirk Honda Decatur responded

PATRICIA, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

October 09, 2024

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Employee Rating

I had an overall good experience getting my Honda civic serviced at Shottenkirk Honda in Decatur More

by STEPHANIE.HORTON2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton

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Oct 10, 2024

Shottenkirk Honda Decatur responded

STEPHANIE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 09, 2024

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Employee Rating

Courteous and knowledgale service advisor. Answered all questions in an understanding manner. Facility was clean and well stocked with refreshments. More

by TOMMCCRARY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

October 09, 2024

Dealership Rating
Employee Rating

Talon was very polite and helpful with my service on my CRV. Kept me informed as to the progress of the vehicle. More

by GPAYNE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 10, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 06, 2024

Dealership Rating
Employee Rating

I love this place. Everyone was so polite and welcoming. They were constantly asking if we needed anything and were willing to help in anyway that they could. If I’m ev More

by CHRISKELLEY2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gage Bailey, Lane Bonney

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Oct 07, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

October 03, 2024

Dealership Rating
Employee Rating

Had to use Honda assistance for dead battery on 2023hybrid. Excellent service and got new battery in 5 hours total! More

by LIZZEARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 04, 2024

Shottenkirk Honda Decatur responded

LIZZE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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