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Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell | Page 14

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
152 Reviews
5.0

152 Reviews

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152 Reviews of Talon Cockrell

October 09, 2024

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Employee Rating

Talon was very polite and helpful with my service on my CRV. Kept me informed as to the progress of the vehicle. More

by GPAYNE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 06, 2024

Dealership Rating
Employee Rating

I love this place. Everyone was so polite and welcoming. They were constantly asking if we needed anything and were willing to help in anyway that they could. If I’m ev More

by CHRISKELLEY2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gage Bailey, Lane Bonney

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Oct 07, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

October 03, 2024

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Employee Rating

Had to use Honda assistance for dead battery on 2023hybrid. Excellent service and got new battery in 5 hours total! More

by LIZZEARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

Shottenkirk Honda Decatur responded

LIZZE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2024

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Employee Rating

very good so far. i started at this location in 1998 when they were selling mazdas.. This local has been serving me everysince 1998. More

by LUKECARTHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Shottenkirk Honda Decatur responded

LUKE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

September 28, 2024

Dealership Rating
Employee Rating

They were very kind respectful and informative. I wouldn’t take my car anywhere else More

by Meme, kathy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris, Bill service manager and the technicians

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Sep 30, 2024

Shottenkirk Honda Decatur responded

Kathy, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

September 27, 2024

Dealership Rating
Employee Rating

Honda has always been a very reliable brand that I have trusted in for many years and has always done met all of my expectations More

by MSHND86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mason Rigdon, Michael Morgan , Gage Bailey, Lane Bonney, Joe Flanigan, Ethan Hamilton, Austin Layton, Richard Lewis, Michael Morris

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Sep 30, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

September 26, 2024

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Employee Rating

I thought everything went as smoothly as it could. I was pleased with my experience, as always. More

by SAVANAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2024

Shottenkirk Honda Decatur responded

SAVANAH, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

September 25, 2024

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Employee Rating

I am impressed by the professionalism of the staff and the quality of the services provided. More

by JOANNGILCHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 25, 2024

Shottenkirk Honda Decatur responded

JOANN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

September 24, 2024

Dealership Rating
Employee Rating

Great but prices are too high per hour. Only negative aspect because everyone is noy wealthy More

by RONBLACK2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 25, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

September 22, 2024

Dealership Rating
Employee Rating

Good Service, short wait time. Happy with the service I received on Saturday. Talon was very friendly. More

by SARAH.DORNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 23, 2024

Shottenkirk Honda Decatur responded

SARAH, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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