Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell | Page 4

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
152 Reviews
5.0

152 Reviews

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152 Reviews of Talon Cockrell

December 17, 2025

Dealership Rating
Employee Rating

I love the service I receive for my Honda! Talon is the best! I always request for him for service as he is always professional and is very kind and courteous! More

by Pamiam0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Shottenkirk Honda Decatur responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mason Rigdon General Manager

December 16, 2025

Dealership Rating
Employee Rating

We went in for some recall issues they were very professional and got us taken care of quickly More

by cspace31072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Shottenkirk Honda Decatur responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda Decatur. Mason Rigdon General Manager

December 14, 2025

Dealership Rating
Employee Rating

I was in and out within an hour and the service was excellent and very professional More

by bjudkins56
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

December 13, 2025

Dealership Rating
Employee Rating

Great service and updates. This review had a 15 word minimum so I’m just filling it up with nonsense until I get 15 words. Since that’s what you needed and I could say it in a More

by Tmokelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2025

Shottenkirk Honda Decatur responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mason Rigdon General Manager

December 11, 2025

Dealership Rating
Employee Rating

Talon kept me up to date through the whole process- excellent service! The option of a shuttle was not needed but appreciated. More

by Plgrimes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Shottenkirk Honda Decatur responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mason Rigdon General Manager

December 10, 2025

Dealership Rating
Employee Rating

Excellent service; the manager Talon went out of his way to fix an issue that I had. Incredibly happy with their level of service, down to getting me a shuttle/loaner for minimal interruptions to my daily l More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Shottenkirk Honda Decatur responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mason Rigdon General Manager

December 04, 2025

Dealership Rating
Employee Rating

Friendly and extremely professional staff, and virtually no waiting. I was out in about an hour even with payment and car return. More

by Donna.estill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Shottenkirk Honda Decatur responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda Decatur. Mason Rigdon General Manager

November 27, 2025

Dealership Rating
Employee Rating

Got checked in fast, great service, friendly staff. Great price on my service and had great results! Offered next time services needed for my vehicle! Best Service Advisors Talon, Micheal, Natalia! Gre More

by Rhts0418
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Marco , Michael Morris, Natalia

Nov 27, 2025

Shottenkirk Honda Decatur responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda Decatur, we look forward to having you as a valued customer for many years to come! Mason Rigdon General Manager

November 19, 2025

Dealership Rating
Employee Rating

Great experience with the people at the dealership. No one likes to spend time at the service department, because that means something is wrong with or that your vehicle needs attention. But you do th More

by billmar7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Shottenkirk Honda Decatur responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda Decatur. Mason Rigdon General Manager

November 19, 2025

Dealership Rating
Employee Rating

The Decatur Shottenkirk listened to my issues regarding my van and fixed them. Huntsville Shottenkirk sold me the van that needed repair before it was bought. They are horrible. More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Shottenkirk Honda Decatur responded

Thanks, Kate, for sharing about your experience with Shottenkirk Honda Decatur. We appreciate your business and hope to see you again soon! Mason Rigdon General Manager

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