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Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell | Page 5

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
169 Reviews
5.0

169 Reviews

Write a Review

169 Reviews of Talon Cockrell

January 29, 2026

Dealership Rating
Employee Rating

Everyone was welcoming and willing to help. Vitoria did a great job in knowing then vehicle and making sure I was taken care of. More

by jht2207
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Kapes, Alex Figueroa , Victoria Villalobos

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Jan 30, 2026

Shottenkirk Honda Decatur responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda Decatur. Mason Rigdon General Manager

January 23, 2026

Dealership Rating
Employee Rating

Great service from Shottenkirk Honda again! Service team is top notch. Shout out to Talon this time for taking great care of me and my Odyssey. More

by DWFREY644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

January 17, 2026

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Employee Rating

Talon was awesome in the Service department! The wait time was much less than I expected and I was treated like I mattered in this busy world!!! More

by Titan.1175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2026

Shottenkirk Honda Decatur responded

Thank you for choosing Shottenkirk Honda Decatur. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mason Rigdon General Manager

January 15, 2026

Dealership Rating
Employee Rating

Came in for an unscheduled service with a short timeline. I was seen right away by service writer Talon, who took great care of me and was very professional. My Odyssey was fully serviced in no time and I More

by DWFREY644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2026

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

January 05, 2026

Dealership Rating
Employee Rating

They were able to diagnose and repair a problem I’d had for months. Once it was diagnosed, they got to it quickly. Talon was so very nice to work with and kept me updated. More

by dsmith8537979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2026

Shottenkirk Honda Decatur responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mason Rigdon General Manager

January 02, 2026

Dealership Rating
Employee Rating

Great Service! Friendly Staff! Fast and reliable! Comfortable Environment! Will tell others about Honda of Decatur! More

by shinabinks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2026

Shottenkirk Honda Decatur responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mason Rigdon General Manager

December 27, 2025

Dealership Rating
Employee Rating

Always been very please with service center customer service and work performed. Never had a problem with the work performed. More

by Goob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Morgan, David Monroe , Ethan Hamilton

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Dec 27, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mason Rigdon General Manager

December 17, 2025

Dealership Rating
Employee Rating

I love the service I receive for my Honda! Talon is the best! I always request for him for service as he is always professional and is very kind and courteous! More

by Pamiam0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2025

Shottenkirk Honda Decatur responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mason Rigdon General Manager

December 16, 2025

Dealership Rating
Employee Rating

We went in for some recall issues they were very professional and got us taken care of quickly More

by cspace31072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2025

Shottenkirk Honda Decatur responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda Decatur. Mason Rigdon General Manager

December 14, 2025

Dealership Rating
Employee Rating

I was in and out within an hour and the service was excellent and very professional More

by bjudkins56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 15, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

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