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Tamar Thomas
Tamar Thomas at Rye Subaru

Tamar Thomas | Page 20

Service Consultant

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.8
255 Reviews
4.8

255 Reviews

Write a Review

255 Reviews of Tamar Thomas

December 23, 2023

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Employee Rating

General manager, Eric pagan was very unprofessional. General manager needs to be spoken to about his professional demeanor. More

by RUISANTOS2784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lauren Hirshowitz, Craig Noe , Eric Pagan

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Jan 04, 2024

Rye Subaru responded

Dear Mr. Rui Tiago Dos Santos, I apologize that you felt I treated you unprofessionally. However, I would like to clarify some points regarding our encounter. Firstly, you arrived 45 minutes late for our scheduled appointment to drive your vehicle. This delay caused us inconvenience and disrupted our schedule. Secondly, during the drive, you drove at high speeds that showed no regard for our safety. You claimed that there was an issue with your vehicle that you could not reproduce, but the actions you took were excessive and unnecessary. When we returned to the property, I politely asked to speak with you about the recording devices you had installed in your vehicle. Our staff and I did not consent to being recorded while your car was being worked on. I explained to you that recording without consent is illegal in the state of New York, and our attorneys confirmed this. I am sorry that you felt I became unprofessional when I brought up the recording issue. We have nothing to hide, but it is important to follow the law and respect others' privacy. Thank you for your past business, but we wish you all the best in finding a new place to do your business. Have a Happy and Healthy New Year. Respectfully, Eric Pagan General Manager Rye Subaru

December 12, 2023

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Been servicing all my Subaru’s with Rye for 10+ years now. Always a pleasure. Thank you! More

by BARRYWYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez, Craig Noe, Jennifer Ramirez, Paula Mejia, Anthony Ciccone, Glenn Bollinger, Joe Staropoli , Eric Pagan

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Dec 12, 2023

Rye Subaru responded

Barry, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

December 06, 2023

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Employee Rating

Love the dealership, sales people and car. Just wish the oil and lube were less expensive as it is at other locations. More

by JAYRAP20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2023

Rye Subaru responded

Jay, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

December 02, 2023

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Employee Rating

They were professional, courteous, and on time . The waiting area was clean and consumer friendly .. More

by RRUD1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez, Jennifer Ramirez, Paula Mejia, Anthony Ciccone, Glenn Bollinger

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Dec 04, 2023

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

December 02, 2023

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Employee Rating

Convenient location. Very efficient. Worked quickly. Was finished before I expected. Will come again. Thank you. More

by JOANN.SPOLZINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez, Jennifer Ramirez, Paula Mejia, Anthony Ciccone, Glenn Bollinger

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Dec 04, 2023

Rye Subaru responded

Joann, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

November 30, 2023

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Employee Rating

very professional and a great knowlegeble repair team , honest and genuine, i have bought 5 cars from them because of the great service John and his team has to offer you should be very proud of this deal More

by DLA2072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Ciccone

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Dec 01, 2023

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 29, 2023

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Employee Rating

She took care of my problem quickly and efficiently. She kept me updated and was very professional . More

by SALLID3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2023

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

November 26, 2023

Dealership Rating
Employee Rating

Friendly and efficient. Easy to make an appointment. Able to adjust to unforeseen issues. Wish they were closer to my home. More

by KROSITZKE
Recommend Dealer
Yes
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Nov 26, 2023

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 24, 2023

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Employee Rating

Excellent Service and a smooth drop off and pick up of my vehical and Loaner vehical. It saved me alot of time. I could stll be productive at my job, and have repairs performed without excessive loss of work More

by FCOONEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2023

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 24, 2023

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Employee Rating

Tamar did a very good job. I was completely satisfied with the service, as usual The experience is always excellent. More

by dickkline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2023

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tamar delivered such a great experience!

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