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Tamar Thomas
Tamar Thomas at Rye Subaru

Tamar Thomas | Page 21

Service Consultant

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.8
274 Reviews
4.8

274 Reviews

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274 Reviews of Tamar Thomas

February 20, 2024

Dealership Rating
Employee Rating

Everyone is very helpful to assist with my concerns regarding the service issues with my new car. More

by DMCFDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Downing, David Nausch, Sebastian Alvarez, Craig Noe, Paula Mejia

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Feb 20, 2024

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 15, 2024

Dealership Rating
Employee Rating

Great service. Tamar is wonderful and the service department was great, figuring out a tricky issue. Excellent experience More

by CHPERSANIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 15, 2024

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We look forward to working with you again.

February 10, 2024

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Employee Rating

Tamar Thomas was friendly, professional, efficient, and knowledgeable. The entire experience at Rye Subaru was excellent. More

by DGALELLA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Ciccone

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Feb 12, 2024

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with Tamar and our team. We're glad to hear we delivered such a great experience!

February 07, 2024

Dealership Rating
Employee Rating

I always have a very positive experience bringing my car to Rye Subaru. Tamar is the best, caring and highly professional, addressing any concerns or questions I may have about my car, which are very few. More

by MNICHOLS3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2024

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tamar and our team, and we look forward to working with you again.

January 16, 2024

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Employee Rating

Everyone was very helpful and made my visit a success. The wait area was spotless and the coffee machine an extra pleasure. More

by TONYF23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2024

Rye Subaru responded

Thank you for taking the time to share your feedback with us, Tony. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 16, 2024

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Employee Rating

Rye Subaru is the best dealership I ever experienced. My sales person, Lauren Hirshowitz, is incredibly smart, friendly and extremely knowledgeable about the Subaru Forster Sport, my new vehicle! N More

by angiebonan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Nausch, Lauren Hirshowitz

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Jan 16, 2024

Rye Subaru responded

Angie, here at Rye Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they want! We are glad to hear you enjoyed your experience with Lauren, and it was a pleasure having you at the dealership. We appreciate your review!

January 14, 2024

Dealership Rating
Employee Rating

Always professional, helpful and quick service. Good explanation of service completed on my car. No high pressure sales tactics. Always a pleasure. More

by VZE1086RY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Mejia

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Jan 15, 2024

Rye Subaru responded

We are very happy to hear Tamar and Paula provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 01, 2024

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Employee Rating

Always efficient, friendly and helpful. Everything is done as planned and on time. Easy check in and out! More

by TOFANOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2024

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 31, 2023

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Employee Rating

Quick and easy. Did not have to wait long for inspection and in lides a free check of car!! More

by JUSTISSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2024

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

December 23, 2023

Dealership Rating
Employee Rating

General manager, Eric pagan was very unprofessional. General manager needs to be spoken to about his professional demeanor. More

by RUISANTOS2784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lauren Hirshowitz, Craig Noe , Eric Pagan

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Jan 04, 2024

Rye Subaru responded

Dear Mr. Rui Tiago Dos Santos, I apologize that you felt I treated you unprofessionally. However, I would like to clarify some points regarding our encounter. Firstly, you arrived 45 minutes late for our scheduled appointment to drive your vehicle. This delay caused us inconvenience and disrupted our schedule. Secondly, during the drive, you drove at high speeds that showed no regard for our safety. You claimed that there was an issue with your vehicle that you could not reproduce, but the actions you took were excessive and unnecessary. When we returned to the property, I politely asked to speak with you about the recording devices you had installed in your vehicle. Our staff and I did not consent to being recorded while your car was being worked on. I explained to you that recording without consent is illegal in the state of New York, and our attorneys confirmed this. I am sorry that you felt I became unprofessional when I brought up the recording issue. We have nothing to hide, but it is important to follow the law and respect others' privacy. Thank you for your past business, but we wish you all the best in finding a new place to do your business. Have a Happy and Healthy New Year. Respectfully, Eric Pagan General Manager Rye Subaru

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