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Tami Rickerson

Overview Reviews (91) Inventory (112)

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Tami Rickerson

Tami Rickerson | Page 5

Service Advisor

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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4.9

91 Reviews

Overview Reviews (91) Inventory (112)

4.9

91 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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91 Reviews of Tami Rickerson

October 05, 2025

Dealership Rating

Employee Rating

If something is found during a service they are great at explaining things & giving an estimate to the cost. explaining things & giving an estimate to the cost. More

by Cat

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tina Ceklovsky

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Oct 09, 2025 -

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 24, 2025

Dealership Rating

Employee Rating

Made apointment ahead of time. Came in and said it could be up to 2 hour wait. Said I would wait and was able to get me in sooner. Communicated everything promptly and also asked f Came in and said it could be up to 2 hour wait. Said I would wait and was able to get me in sooner. Communicated everything promptly and also asked for things that could wait instead of trying to direct it has to happen now. Good service and good atmosphere. More

by ALEX1BODNER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2025 -

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 24, 2025

Dealership Rating

Employee Rating

Very helpful, courteous. Did the work required and no pressure to do other items. Would recommend. Did the work required and no pressure to do other items. Would recommend. More

by russ6261

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2025 -

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 22, 2025

Dealership Rating

Employee Rating

Needed an inspection and they had appointments the very next day. Was out in 30 minutes next day. Was out in 30 minutes More

by rapture_vibes_6v

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2025 -

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 18, 2025

Dealership Rating

Employee Rating

Wonderful service. Everyone was extremely pleasant and helpful. Would recommend to anyone needing Volkswagen service. Everyone was extremely pleasant and helpful. Would recommend to anyone needing Volkswagen service. More

by Coachcannizzaro

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2025 -

NYE Volkswagen responded

September 07, 2025

Dealership Rating

Employee Rating

We have been loyal customers for years and have never been disappointed. Great service and sales staff been disappointed. Great service and sales staff More

by c.e.mcollins

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 10, 2025 -

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 06, 2025

Dealership Rating

Employee Rating

Very professional service team. Always will help however they can .i'm very appreciative. Thank you. Always will help however they can .i'm very appreciative. Thank you. More

by ANTG15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Memery, Jon Shapiro, Tina Ceklovsky

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Sep 10, 2025 -

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 31, 2025

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Employee Rating

The service was excellent . The receptionist was kind and so helpful and explained the problem clearly The receptionist was kind and so helpful and explained the problem clearly More

by CHARYLDIXON

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

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Sep 10, 2025 -

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 28, 2025

Dealership Rating

Employee Rating

It was a pleasure working with Tami and I hope to do more business in the future with her. She was very kind, professional and informative. Thank you for your time. business in the future with her. She was very kind, professional and informative. Thank you for your time. More

by tabitha694

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 10, 2025 -

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 27, 2025

Dealership Rating

Employee Rating

Tami was nothing but helpful I look forward to speaking with her again. Thank you always. with her again. Thank you always. More

by Bpjr428

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 27, 2025 -

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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