Tammie Letchworth | Page 11

I don't think that Jenkins Nissan pays attention to details. On several incidents I have had to call them because no one called to let me know that my car was ready. They don't review services prior to details. On several incidents I have had to call them because no one called to let me know that my car was ready. They don't review services prior to work done. I was charged for a tired rotation and I purchased the tires from them. Tjis is a free service. I had to call the service agent and dispute the charge. I do like the service agents. They try to be helpful. Sometimes they just fall short on the service. More

by jeffjack28 Verified Customer Verified Customer

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Very thorough in dealing with my warranty issues. Timely on getting my oil change completed. Timely on getting my oil change completed. More

by loflandsharpe Verified Customer Verified Customer

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Very nice sales people without the pressure. Smooth process for the purchase of my 2024 Rougue and explained the features. Smooth process for the purchase of my 2024 Rougue and explained the features. More

by mariajrivas Verified Customer Verified Customer

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The representative was knowledgeable, professional and extremely helpful. There was no wait as I had a appointment and arrived early and I was immediately assisted. extremely helpful. There was no wait as I had a appointment and arrived early and I was immediately assisted. More

by 1VP Verified Customer Verified Customer

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Horrible prices and customer service! I will not be returning here ever again. I will travel a hour away before I return to this dealership I will not be returning here ever again. I will travel a hour away before I return to this dealership More

by Megs6225 Verified Customer Verified Customer

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I don’t feel there’s any concern for accurate work lately. Had front end warranty work done (at Jenkins’ recommendation) months ago and turns out they did not do an alignment. 3 months ago I went back lately. Had front end warranty work done (at Jenkins’ recommendation) months ago and turns out they did not do an alignment. 3 months ago I went back for an oil change and discussed the non-alignment and the cupping in my front right tire. The technician agreed an alignment should have been done and agreed to do it during that visit. This last visit (another oil change) the same technician recommended an alignment due to cupping on the tires. I described the last 3 visits and said I felt like they are just pencil whipping the report to which I was told “yeah probably”!!! The first pencil whip was a few years ago when I installed an air filter in the parking lot before my oil change - I was then told that I needed to have an air filter change - the air filter was only 30 minutes old!!! This will just be another review lost in the we don’t really care” abyss! More

by Pat Deweese Verified Customer Verified Customer

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Quick service, friendly and kind. Jaypee answered all my questions. Looking forward to my next visit Jaypee answered all my questions. Looking forward to my next visit More

by jiaponte77 Verified Customer Verified Customer

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Took my suv in to have the sunroof repaired. Took 3 tries to attempt to get it fixed due to their errors. After 2 months of waiting I was called to pick up my suv with the impression everything Took 3 tries to attempt to get it fixed due to their errors. After 2 months of waiting I was called to pick up my suv with the impression everything is fixed and is in normal working condition. WRONG!! It’s been broken in a different spot now. I’m very upset with the service department. More

by LACY Verified Customer Verified Customer

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My experience at Jenkins Nissan has always been positive! It was nice working with Tammie in the service department today and speaking with Sami during my wait time. It was nice working with Tammie in the service department today and speaking with Sami during my wait time. More

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As soon as I got there, they met me and made sure that they asked me anything I needed. Showed me that I had a small oil leak and we’re very very helpful. Stephen was super helpful and extremely pleasant. they asked me anything I needed. Showed me that I had a small oil leak and we’re very very helpful. Stephen was super helpful and extremely pleasant. More

by LAGTIME Verified Customer Verified Customer

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