Tammie Letchworth | Page 21

Great I would recommend to everyone! Great service thank you Nissan .x x x x Great service thank you Nissan .x x x x More

by Riverakrys Verified Customer Verified Customer

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Always treats us like royalty and excellent customer great person. I was glad to see him today at my car service. Thanks great person. I was glad to see him today at my car service. Thanks More

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The wait this time was a little shorter than last time witch is better than last time. witch is better than last time. More

by CHARLES.HOSKIN Verified Customer Verified Customer

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The service advisor was very helpful and treated with respect. The mechanic diagnosis wasn’t accurate. He ordered parts and the car after repair still making the same noise. Will take it to another deale respect. The mechanic diagnosis wasn’t accurate. He ordered parts and the car after repair still making the same noise. Will take it to another dealership More

by WILLIEJAZMIN Verified Customer Verified Customer

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Great customer service! I was greeted promptly and my car was taken back for excellent service I was greeted promptly and my car was taken back for excellent service More

by kat271981 Verified Customer Verified Customer

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Their customer service is very good and oil change costs minimal but wait time is horrendous minimal but wait time is horrendous More

by vanroybenjamin Verified Customer Verified Customer

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The employees were polite and friendly, answering all of our questions. The service was completed professionally and in good time. our questions. The service was completed professionally and in good time. More

by telina.ellis1980 Verified Customer Verified Customer

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I came in and sat for 20mins and not a single service person greeted me or even tried to help. I had to get a sales manager to get someone to help me in the service department. I finally get helped and c person greeted me or even tried to help. I had to get a sales manager to get someone to help me in the service department. I finally get helped and came in for a simple oil change that too an hour and a half. Then come to find out the last 30mins of me waiting. my car had been ready the last 30min. the service guy forgot to come and tell me. All the service personnel workers acted like they didn't want to be at work. They were grouped up talking to each other not actually working. I'm very thankful for the sales manager Mr Albert Miller. If he didn't help me I'm sure I would have been there for a lot longer without being helped. Very very bad service from the service department and when I went to pay. the 2 ladies there we rude and dismissive. I'll probably go somewhere else from now on. The snacks and water is always good to have for those really long waiting times. I have a bad experience everytime I come. The last time I sat there for 7hrs wait for my car that the told me would take only an hr 1 1/2. The sale Manger Mr Miller helped me that time as well. If it wasn't for him i wouldn't have came back this time. The service department really has to learn how to treat people better. They treat people like they don't matter and I know I'm not important to your business but it would be nice to be treated nicely More

by Teddy Verified Customer Verified Customer

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Great service Tami kept me updated with everything and checked on me to make sure I was doing ok while waiting for my truck to be serviced checked on me to make sure I was doing ok while waiting for my truck to be serviced More

by falonna1 Verified Customer Verified Customer

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This service center used to be phenomenal back years ago when I believe his name was Keith managed it. Our scheduler? Not sure of her title but she went over what would be done etc. Her name was Tammie, w when I believe his name was Keith managed it. Our scheduler? Not sure of her title but she went over what would be done etc. Her name was Tammie, we liked her. She was great at explaining to us in person but when we tried to call we could not get her on the phone. We were told, however, that our check engine light was still on and it would cost us another over 300+ dollars to fix it and most of that was labor. We decided to think on that decision since our bill was already up to over $600. We left and the check engine light was no longer on. So we are wondering if that was even true. If maybe that was a gimmick to up sell something to get another almost 400 bucks out of us. My husband also had his truck serviced while we were there and told a light on his dash was off but when we left it was still on. We came back and another girl (Angie) told my husband that we needed to drive the truck 10 miles to reset it? That made no sense to us. So we needed to drive 10 miles away to reset the light to make it go off and then what? Drive 10 miles back? 20 miles round trip to do something that should be able to be done there. Needless to say, she had a tech look at it and they did something to fix it. Not sure. In a different note, not service related, but we perused the lot of vehicles while ours was getting serviced and couldn't believe the lack of inventory that was there. It was embarrassing for Jenkins. More

by throwawayme Verified Customer Verified Customer

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