Tanner Carnes
Tanner Carnes at Jim Hudson Lexus
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Tanner Carnes

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
137 Reviews
5.0

137 Reviews

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137 Reviews of Tanner Carnes

April 22, 2025

Dealership Rating
Employee Rating

Jim Hudson Lexus’s service department is top notch. The customer service experience, transparency and responsiveness can’t be beat. Jared, the service advisor that helped me was attentive and thorough. More

by asimpsonmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Goodman , Kimberly the scheduler.

Apr 22, 2025

Jim Hudson Lexus responded

We're delighted to hear that you had a fantastic experience with our service department at Jim Hudson Lexus of Columbia! It's great to know Jared provided attentive and thorough assistance, and we're glad you appreciated the car wash and vacuum. Thank you for your kind words!

March 11, 2025

Dealership Rating
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Great service and my service guy! ! Was in and out , got everything that was needed it done . More

by deb56deb
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Erik Due

Mar 11, 2025

Jim Hudson Lexus responded

Thanks for trusting Jim Hudson Lexus of Columbia with your vehicle's service! See you down the road!

February 28, 2025

Dealership Rating
Employee Rating

JIM HUDSON LEXUS IS A GREAT CAR DEALERSHIP MR TANNER IS VERY KNOWLEDGEABLE AND HAS GREAT CUSTOMER SERVICE More

by BCLEVEL565
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 28, 2025

Jim Hudson Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that Mr. Tanner provided knowledgeable and great customer service at Jim Hudson Lexus of Columbia. We appreciate your support!

February 14, 2025

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Employee Rating

I had a pleasant first experience. Appreciated the loaner as I was able to attend scheduled appointments. I thought my car would’ve been washed and cleaned inside. More

by Lexus
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Jim Hudson Lexus responded

Thank you for sharing your feedback about your first visit to Jim Hudson Lexus of Columbia. We're glad the loaner was helpful, and we apologize if the car wash didn't meet expectations this time. We'll strive to improve on that aspect during future visits!

February 13, 2025

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When I moved to South Carolina the Columbia area owning a Lexus I found Jim Hudson LEXUS dealer and their service has been tremendous. The service advisors the contact with the technicians my overall experi More

by Bro Jay
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danil Weih

Feb 13, 2025

Jim Hudson Lexus responded

Jay, we're delighted to hear that you've had such a positive experience with the service team at Jim Hudson Lexus of Columbia. Thank you for recommending us and trusting our dealership with your vehicle needs!

February 05, 2025

Dealership Rating
Employee Rating

Jim Hudson Lexus is awesome! Tanner in the service center has always been a great help! More

by TMurphy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 05, 2025

Jim Hudson Lexus responded

The entire team at Jim Hudson Lexus of Columbia is so glad we earned your business. Thanks so much!

January 29, 2025

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Employee Rating

Tanner Carnes at Jim Hudson is an awesome service manager. He always takes the best care of my car. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Locklear

Jan 29, 2025

Jim Hudson Lexus responded

Thank you for stopping by to leave Tanner and Jim Hudson Lexus of Columbia a wonderful review! We hope to see you again, Elizabeth!

January 28, 2025

Dealership Rating
Employee Rating

My service was great. I was kept informed of the needed repairs, the costs, and what was required and completed!! More

by lindacampbe1089
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roke; Gentleman that brought car to home in Sumter!

Jan 29, 2025

Jim Hudson Lexus responded

We're delighted to hear that you had a great service experience at Jim Hudson Lexus of Columbia! Keeping our customers informed is important to us, and we're glad everything was clear and satisfactory. Thank you for your feedback!

January 21, 2025

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Employee Rating

Awesome service ! ! All employees are very nice and go out there way to help or ansyany questions you have More

by Turkey mike
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston

Jan 22, 2025

Jim Hudson Lexus responded

We're thrilled to hear about this awesome experience with our team at Jim Hudson Lexus of Columbia! Thank you for the kind words.

January 18, 2025

Dealership Rating
Employee Rating

Absolutely superb service from beginning to end. I was kept informed of each and every step along the way during the repair of my SUV. More

by lindacampbe1089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The Awesome mechanic - Roke

Jan 20, 2025

Jim Hudson Lexus responded

Thank you for sharing your experience with us, Linda! We're delighted to hear that the team at Jim Hudson Lexus of Columbia provided superb service and kept you informed throughout the repair process. Safe travels in your SUV!

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