Tanner Mariucci

Volkswagen of Duluth responded

Thank you for the great review! We’re glad to hear you had a great service experience and that the communication throughout your visit was helpful. Our team works hard to keep customers informed, and we’re happy the service video added value. We’ll be sure to pass along your kind words to Tanner, he’ll appreciate it! Thanks again for choosing Volkswagen of Duluth.

Volkswagen of Duluth responded

Thank you for the great feedback! We’re so glad to hear that Tanner took great care of you and kept you informed throughout the process. Going above and beyond for our customers and making sure every vehicle is repaired properly, is exactly the standard we strive for in our service department. We truly appreciate your recommendation and your trust in Volkswagen of Duluth!

Volkswagen of Duluth responded

Thank you for the fantastic review! We truly appreciate you taking the time to share your experience. Providing fast, timely service and making sure every customer feels taken care of is exactly what our team strives for every day. We’re especially glad to hear Tanner made such a great impression, he takes a lot of pride in helping customers and keeping things running smoothly in service. We’ll be sure to pass along the kind words to him and the rest of the team. Thanks again for choosing Volkswagen of Duluth! We look forward to helping you again down the road!

Volkswagen of Duluth responded

Thank you for the 5-star review! We appreciate your honesty and are glad to hear you’ve consistently received great service from our team. We strive to deliver strong value through quality workmanship, transparent communication, and taking great care of your vehicle every visit. Thanks for choosing Volkswagen of Duluth, we look forward to continuing to support you.

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re glad Tanner was able to step in and help on short notice. Road hazards are never on the agenda, but peace of mind is. Getting you safely back to the Twin Cities was the top priority, and we’re happy the team could make that happen. If you’re ever back in Duluth, we’ve got your back

Volkswagen of Duluth responded

Wow! This made our day! Huge shout-out to Tanner and Aaron for delivering that next-level service and taking the time to listen and troubleshoot with you firsthand. That’s how we roll: collaborative, thorough, and customer-first. We’re grateful for your recommendation and even more grateful to have you as part of the VW Duluth family. See you on your next visit!

Volkswagen of Duluth responded

Thank you for your feedback. We’re glad to hear our team provided friendly and knowledgeable service, but we’re sorry to learn that the issue has returned. That’s not the experience we want for our customers. We see that you’re scheduled for a follow-up appointment with our service department, and we’ll ensure that your concern is fully resolved.

Volkswagen of Duluth responded

Thank you for sharing your experience with us. While we’re glad to hear that your vehicle is now running well and that Marcus and Keegan provided excellent support, we sincerely apologize for the frustration and extra visits it took to get there. Your feedback is very important, and we’ll use it to improve our communication and processes going forward. We truly appreciate your patience and your kind words about our team.

Volkswagen of Duluth responded

We're so glad we could help, Michelle! Thanks for trusting us to get you back on the road safely, happy to hear you made it home safe and sound!

Volkswagen of Duluth responded

Thank you! We're glad to hear our service team delivered as promised and made the experience a smooth one. We appreciate you choosing Volkswagen of Duluth and look forward to seeing you next time!