Keenan McGovern

Volkswagen of Duluth responded

Thank you for the amazing 5-star review, Tonia! We're absolutely thrilled to hear that Mason, Keegan, and Chris provided such a positive experience. Helping our customers find the right vehicle while staying within their budget is incredibly important to us, and we're so glad our team was able to listen, answer your questions, and make the process comfortable and pressure-free. It's especially rewarding to hear that, after feeling discouraged in your search, you found the vehicle that met your needs and budget. Knowing we were able to help make that happen means the world to us. Thank you for your trust, your kind words, and your enthusiastic recommendation. We'll be sure to share your feedback with Mason, Keegan, and Chris. We hope you're loving your Nissan Rogue, and we're honored to have welcomed you to the Volkswagen of Duluth family! — The Volkswagen of Duluth Sales Team

Volkswagen of Duluth responded

Thank you for the 5-star review! We're delighted to hear that you had such a positive experience with our team. We know your time is valuable, so we're glad we were able to make the process efficient while still providing the information and assistance you needed. Even better, we're thrilled to hear that you never felt pressured into purchasing anything you didn't want or need. Thank you for choosing Volkswagen of Duluth and for taking the time to share your experience. We truly appreciate your trust and hope you're enjoying your new vehicle! — The Volkswagen of Duluth Sales Team

Volkswagen of Duluth responded

Thank you for the 5-star review We're thrilled to hear that Dan made your service experience so easy and convenient. Keeping our customers informed throughout the service process is something we take great pride in, and we're glad Dan's communication and attention to detail helped make your visit a positive one. Thank you for trusting Volkswagen of Duluth with your vehicle. We'll be sure to pass along your kind words to Dan and the rest of our Service team. We truly appreciate your support and look forward to seeing you again for your future service needs! — The Volkswagen of Duluth Service Team

Volkswagen of Duluth responded

Thank you for taking the time to share your feedback. We're glad to hear you found our dealership clean and organized, but we're sorry to learn that your experience did not meet your expectations, especially as a first-time car buyer. Purchasing a vehicle should be an exciting and comfortable experience, and we regret that we fell short of providing that for you. We appreciate your honest comments, as they help us identify areas where we can improve and better serve our customers. We would like to learn more about where we fell short, Dylan our Business Development Manager can be reach directly at 218-623-6970 if you would like to share with us where we can improve. Thank you for giving Volkswagen of Duluth the opportunity to earn your business. We wish you all the best with your vehicle and appreciate your feedback. — The Volkswagen of Duluth Sales Team

Volkswagen of Duluth responded

Thank you for the wonderful 5-star review! We’re so glad to hear our team took the time to answer all your questions and help you feel confident in your decision. Buying a vehicle is a big investment, and making sure you have all the information you need, without ever feeling rushed, is exactly the experience we strive to provide. Thank you for recognizing our team's kindness and friendliness. We truly appreciate you choosing Volkswagen of Duluth and hope you enjoy every mile in your new vehicle!

Volkswagen of Duluth responded

Thank you for the amazing 5-star review! We’re so glad to hear Tony made the process easy and took the time to answer all your questions: no pressure, just the way it should be. And shoutout to Chris for adding that personal touch and helping make your birthday even more special! 🎉 We love hearing that your entire experience felt calm, comfortable, and enjoyable from start to finish. That’s exactly what we aim for. Enjoy your new vehicle, and thank you for choosing Volkswagen of Duluth!

Volkswagen of Duluth responded

Thank you for the fantastic 5-star review! It truly means a lot to have earned your trust over the years, since 2011 is no small thing! We’re so glad to hear our team has consistently delivered a professional and friendly experience for you. We sincerely appreciate your continued loyalty to Volkswagen of Duluth and look forward to many more years together!

Volkswagen of Duluth responded

Thank you for the wonderful 5-star review! We’re so glad to hear our team made you feel welcome, took the time to explain everything clearly, and created a comfortable experience for both you and your child. That kind of care matters. We truly appreciate you choosing Volkswagen of Duluth and look forward to seeing you again next time!

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re happy to hear the team made everything easy and took the time to walk you through your new Taos, transparency and clarity are kind of our thing. Enjoy every mile in your Taos, and thanks for choosing Volkswagen of Duluth!

Volkswagen of Duluth responded

Thank you for the fantastic review! We truly appreciate you taking the time to share your experience. Providing fast, timely service and making sure every customer feels taken care of is exactly what our team strives for every day. We’re especially glad to hear Tanner made such a great impression, he takes a lot of pride in helping customers and keeping things running smoothly in service. We’ll be sure to pass along the kind words to him and the rest of the team. Thanks again for choosing Volkswagen of Duluth! We look forward to helping you again down the road!