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Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz | Page 19

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
311 Reviews
4.7

311 Reviews

Write a Review

Industry Experience

11 yrs, 2 mos

311 Reviews of Tanya Ruiz

March 22, 2024

Dealership Rating
Employee Rating

Just keep up the great work you all have been doing. . tell next time thank you More

by vlaugeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Sierra Chevrolet Team

March 17, 2024

Dealership Rating
Employee Rating

After the recall software update, the battery stopped charging. I called Sierra Chevy and the manager called back to setup a Saturday appt. Tanya took care of the failed battery right away. Had it replac More

by kenkailam
Recommend Dealer
Yes
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Mar 20, 2024

Sierra Chevrolet of Monrovia responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Sierra Chevrolet Team

February 21, 2024

Dealership Rating
Employee Rating

Tanya was helpful but the process was over 2 weeks and 3 visits to resolve the issue More

by tompacificenergyservice
Recommend Dealer
No
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Feb 23, 2024

Sierra Chevrolet of Monrovia responded

Tom, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Sierra Chevrolet Team

February 15, 2024

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Employee Rating

Always a great experience servicing my Tahoe. Tanya is a fine representative of sierra chevrolet. More

by WACM85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2024

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Sierra Chevrolet Team

February 11, 2024

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Employee Rating

Made to wait for car too long but did get tit washed so made it better. More

by MARKEEONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2024

Sierra Chevrolet of Monrovia responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered during your time in our service center. We strive to provide excellent customer service, and we're glad we were able to make your car sparkle! Please let us know if there's anything else we can do for you. Sincerely, The Sierra Chevrolet Team

February 11, 2024

Dealership Rating
Employee Rating

Quick and friendly. A coupon was also given to me to use and saved me money on my repairs. Thank you. More

by MAB22.KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sierra Chevrolet Team

February 02, 2024

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Employee Rating

You will get concise and honest answers from an attentive and welcoming dealership. They’re highly recommended! More

by MEL11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Andrew Lisk

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Feb 05, 2024

Sierra Chevrolet of Monrovia responded

We can’t thank you enough for writing this awesome review for our dealership, Mel! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Sierra Chevrolet Team

January 30, 2024

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Employee Rating

I will like to say thank you tanya ruiz she is the best she really helps me and give me comfort in all my needs she is the best More

by beliaruiz77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2024

Sierra Chevrolet of Monrovia responded

Thank you for this great review! Tanya is truly an exceptional employee and we appreciate her for giving you a great experience. Sincerely, The Sierra Chevrolet Team

January 29, 2024

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Employee Rating

Service was quick and easy. I was in and out within the hour. Tanya was great. More

by laureneyee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2024

Sierra Chevrolet of Monrovia responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Sierra Chevrolet Team

January 23, 2024

Dealership Rating
Employee Rating

Tanya was very helpful and was a pleasure to work with. She needs a raise! More

by JLREYES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 24, 2024

Sierra Chevrolet of Monrovia responded

Thanks for your outstanding review! I'm very happy to hear that Tanya was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Sierra Chevrolet Team

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