Service was great and the staff were accommodating,.
They broke the center piece to one on my rims and did not try to hide it but came right out and chased me down to explain the situation. I appreciate
They broke the center piece to one on my rims and did not try to hide it but came right out and chased me down to explain the situation. I appreciate their honesty
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by dampark3
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing honest, quality service.
Sincerely, The Sierra Chevrolet Team
I called made an appointment for oil change
Was in and
within an hour, good service
within an hour, good service
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by BELAIRMAN_57
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2024 -
Sierra Chevrolet of Monrovia responded
Thanks for your perfect review! We're glad to hear that our team was friendly and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.
Sincerely, The Sierra Chevrolet Team
Very friendly and easy to work with staff.
Very good communication Highly recommend this dealership.
Very good communication Highly recommend this dealership.
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by eminator07
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Sierra Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation.
Sincerely, The Sierra Chevrolet Team
Great, all the Staff are amazing Jeremy and Tanya.
No complaints, this is my new Go to Dealership for all my Chevy needs.
No complaints, this is my new Go to Dealership for all my Chevy needs.
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by medjim626
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jeremy
Apr 02, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you so much for taking the time to share your feedback with us, Jim! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely, The Sierra Chevrolet Team
Great communication while my truck was getting served on.
Easy way to pay over the phone.
Easy way to pay over the phone.
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by kevinsalvatierra1
Verified Customer
Verified Customer
Service Price Transparency
Mar 29, 2024 -
Sierra Chevrolet of Monrovia responded
Kevin, it's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sierra Chevrolet, we value our customers and we look forward to seeing you on your next visit.
Sincerely, The Sierra Chevrolet Team
I must be honest, I was very reluctant to take my truck
to Sierra Chevrolet, my previous experience was less than favorable, with both the Service and Sales Department. I took my Suburban there for servic
to Sierra Chevrolet, my previous experience was less than favorable, with both the Service and Sales Department. I took my Suburban there for service and I wasn't happy with the way I was treated. I went there to buy/order my 2018 2500 LTZ that I have now, I waited for over 20 minutes and was never approached by sales staff, so I went back to Allen Gwynn Chevrolet where I had purchased 5 vehicles. My daughter took her vehicle to Sierra and said they were really good to her, so I decided to take a chance, since Sierra is less than 15 minutes from my house. Much to my surprise, I was quickly greeted by the Service Staff as I walked up to the Service Department, and once inside, I spoke with Tanya. She was extremely pleasant, polite, and knowledgeable. I was there for an oil change, tire rotation and inspection, and told her I would be waiting. In a little over an hour and a half, I was out the door and my truck was washed. AWESOME service, THANK YOU!!! I will be back to have my truck serviced, and if the Sales staff is like the Service staff, quite possibly I might be back to upgrade to a 3500 LTZ.
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by Bob
Service Price Transparency
Mar 29, 2024 -
Sierra Chevrolet of Monrovia responded
Bob, we are glad to hear you enjoyed your recent visit to our service department. At Sierra Chevrolet we believe clean cars make happy customers and are pleased to hear you appreciated your car wash!
Sincerely, The Sierra Chevrolet Team
The employees are always nice.
I am always kept up to date about the status of my car. I appreciate the immediate text messages.
I am always kept up to date about the status of my car. I appreciate the immediate text messages.
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by LADYKWILLIS4
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Sierra Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon!
Sincerely, The Sierra Chevrolet Team
Every time we take our vehicle for service we receive
great customer service! Overall very satisfied!
great customer service! Overall very satisfied!
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by DORAAG73
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for taking the time to leave us this feedback, Dora. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!
Sincerely, The Sierra Chevrolet Team
Came in and didnt have to wait very long, Tanya was very
profeccional helped me out and got me a ride to for my lunch.
profeccional helped me out and got me a ride to for my lunch.
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by gasparmolinacampos
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Sierra Chevrolet of Monrovia responded
It’s great to know that Tanya provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know!
Sincerely, The Sierra Chevrolet Team
I think the service was good.
Tanya is professional and responsible for the communication etc.
Tanya is professional and responsible for the communication etc.
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by WJZHANG
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We greatly appreciate your feedback and hope to welcome you back to our dealership soon.
Sincerely, The Sierra Chevrolet Team