Tara Frasca | Page 5

Great service and excellent staff 2nd ram I’ve bought there. Tara has everything done before I got there, so I was in and out of dealership in 30 mins. there. Tara has everything done before I got there, so I was in and out of dealership in 30 mins. More

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Great person to deal with :) Tara has helped a few of my customers find the rides that they were looking for and she handled everything with the utmost professionalism. I highly r Tara has helped a few of my customers find the rides that they were looking for and she handled everything with the utmost professionalism. I highly recommend Tara and her staff to anyone that is looking for a great deal on their next ride. Gary Ludwig Jr. More

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"BEST VEHICLE PURCHASE EXPERIENCE EVER" WE COULDN'T BELIEVE HOW SMOOTHLY OUR 2020 RAM 1500 LIMITED PURCHASE WENT. FROM START TO FINISH, WE WERE TREATED LIKE VALUED CUSTOMERS. DAVE, OUR WE COULDN'T BELIEVE HOW SMOOTHLY OUR 2020 RAM 1500 LIMITED PURCHASE WENT. FROM START TO FINISH, WE WERE TREATED LIKE VALUED CUSTOMERS. DAVE, OUR SALES CONSULTANT, WAS VERY KNOWLEDGEABLE, AND SPENT AS MUCH TIME AS WE NEEDED TO REVIEW ALL THE FEATURES OF OUR NEW RAM, AND ANSWERED ALL OUR QUESTIONS. TARA, THE INTERNET SALES MANAGER, DID ALL THE LEG WORK PRIOR TO OUR VISIT, REGARDING OUR TRADE, THE DOCUMENTS REQUIRED, AND STAYED IN CONTACT WITH US THROUGHOUT. CURT THE BUSINESS/FINANCE MANAGER, WAS ALSO GREAT TO WORK WITH. HIS GREAT SENSE OF HUMOR PUT US AT EASE. HE WAS THOROUGH AND PREPARED WITH ALL THE DOCUMENTS NEEDED TO COMPLETE THE PURCHASE. ALL IN ALL, THE BEST VEHICLE PURCHASE WE'VE EXPERIENCED! THANK YOU ALL! More

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Disappointed in the vehicle mechanical & safety codition E-mail communication with the sales representative included my desire not to exceed a specified amount to finance, which was told to me that it should E-mail communication with the sales representative included my desire not to exceed a specified amount to finance, which was told to me that it should not be a problem meeting that. We traveled 1.5 hours to find out that was not true, so I had to do what I hate the most about buying a vehicle......….haggle with the mysterious manager. My "post agreement to buy" inspection revealed a missing wheel lug & multiple wheel lugs loose. My wife & I test drove the truck when I first got there, which bothered me even more. Truck was taken back to fix issue. My wife & I were upset (emotionally and visibly), but there was no offer (i.e. monetary reduction, warranty upgrade) from the general manager to possibly ease our anxiety. He did give me his card & said call me if you have any questions. I said again, I'm 1.5 hours away, for which he smiled, shook my hand & walked away. Lastly, there was ZERO overview of the truck's controls & operations. I guess I'll learn as I go. It was basically sign & go. More

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Clueless in Service Day I bought my Jeep they could not get 2 bottom bolts out of tag holder. Gentlemen stripped them trying to take them off. Had no Bracket ready for up Day I bought my Jeep they could not get 2 bottom bolts out of tag holder. Gentlemen stripped them trying to take them off. Had no Bracket ready for upgraded bumper added to my Jeep. So left with only 2 bolts holding back tag and front tag in window. Jump ahead a week later I go to get bolts on bottom back tag removed and replaced and front tag bracket installed. 1 hour later told my Jeep is ready. Go outside as 1 if the young men from service department follows me whispering Sir, Sir....you may have to pull back in. Proceeds to show me the other guy put bracket on backward and upside down. Tag still in window. After complaining they stand around kinda pointing fingers only to ask me to pull back in. I had other appointments to get to and couldn't wait another hour or probably more since they would have had more to do now. Needless to say I have to leave and reschedule for following week. 1 hour later at my parents and showing my Dad only to realize they didn't even replace the rear bolts on bottom of tag, just removed stripped ones. So to end this review my father and I removed winch plate, flipped bracket and fixed, attached tag, replaced 2 back bottom bolts. 10 MINUTES! Anyway, my Salesman was Great and couldn't have been better!! But their Service department seemed completely incompetent as to what was going on. One guy, the whisperer knew how to do it, but the other guy was given the job, when he came out he looked at sales manager and said I told you I di6know what I was doing I've never done this!! Social service department was horrible sales department with great! More

by jonesjr.william Verified Customer Verified Customer

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Salesman and Sales manager were honest, pleasant and fair. The experience was the best vehicle purchase I had done in years. They were very easy to deal with and David the salesman was nice and not pushy. Deal The experience was the best vehicle purchase I had done in years. They were very easy to deal with and David the salesman was nice and not pushy. Dealership employees were friendly and I would recommend them to anyone in the market for a car or truck. More

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Wonderful Dealership Over the past several days working with Tara and Emily was great. Never pressuring or pushing me into something I wasn't ready for. Purchasing my C Over the past several days working with Tara and Emily was great. Never pressuring or pushing me into something I wasn't ready for. Purchasing my Cherokee Jeep was fast and easy. I would recommend , Len Stoler Chrysler Dodge Jeep to anyone. More

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Excellent experience! Chuck was very knowledgeable and willing to make the deal happen! Sales manager and finance were easy to work with and made sure I was completely satisfied! willing to make the deal happen! Sales manager and finance were easy to work with and made sure I was completely satisfied! More

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Failure to Follow Through New Ram 2500 delivered with check engine light present after salesman decided to leave. Business Manager did not provide routine OBD II scan to diagn New Ram 2500 delivered with check engine light present after salesman decided to leave. Business Manager did not provide routine OBD II scan to diagnose a P0562 Code prior to a five hour drive with brand new vehicle. Dealer installed front license plate on steel bumper without inserting plastic pedal for screw contact through square hole in front bumper. This resulted in the metallic screw gouging paint on front bumper. New truck was delivered without bed drain plug 55359234AC installed. Dealership agreed to provide missing plug and paint for gouge in front bumper, but after waiting for six weeks for delivery of small routine parts, all that was received was an incorrect drain plug which did not even cover the drain hole in the truck bed. This part has delayed installation of a necessary bedliner in truck and should be present on the brand new vehicle at time of delivery. Truck tire pressures were set at 80 psig (cold) in front tire upon deliver. Ram specifies 65 psig in tire. This resulted in poor steering response until corrected. It was stated to register truck as Class 3 over three separate occasions during purchase. Registration was received six weeks later with incorrect Class 4A registration. Do not expect this dealership to follow through and do what they say they are going to do to complete a transaction without significant hassle and waste of time. Several phone calls over the course of six weeks resulted in no definitive action by the dealership to remedy very routine missing items. More

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Good service I like to wait while getting regular maintenance on my jeep. This dealership is efficient and accommodating. Scheduling service is generally quite fl I like to wait while getting regular maintenance on my jeep. This dealership is efficient and accommodating. Scheduling service is generally quite flexible and convenient. More

by babs.ringrose Verified Customer Verified Customer

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