Tara Maxey

This is the second Ridgeline I purchased from this dealership. I had no intention of buying a new vehicle until I recieved a letter offering me a trade amount that seemed to good to be true. I contact dealership. I had no intention of buying a new vehicle until I recieved a letter offering me a trade amount that seemed to good to be true. I contacted Tara in internet sales and she sent me an offer on a new Ridgeline Black Edition that I couldn't pass up. When I got to the dealership, I met Bino who was a delight to work with. Brilliance honered the trade amount from their letter and the deal was done in minutes. I did have to wait quite a while to get to the finance office, but once I did Dan was a pleasure to work with and we got the final paperwork signed and completed in a matter of 15 minutes. This was by far the easist car buying experienc of my lifetime. No games, no surprises. Direct and transparent. More

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The Internet sales person (Tara) was great. She responded promptly to my on-line request. She was very friendly and helpful. Likewise, Matt was great too! She responded promptly to my on-line request. She was very friendly and helpful. Likewise, Matt was great too! More

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Rich Wicker was very attentive, polite and friendly. He explained features and set up Apple play, which was new to us. He explained features and set up Apple play, which was new to us. More

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We spent lots of time researching for our new vehicle. It was the best thing that could have happened coming back to Brilliance Honda. Damien Fadowski in sales was fantastic. Darrell Herbert in finance wa It was the best thing that could have happened coming back to Brilliance Honda. Damien Fadowski in sales was fantastic. Darrell Herbert in finance was so patient and informative. Complete transparency throughout the car buying experience. We also give there service department high marks. If your looking for a positive car buying experience do yourself a favor and visit Brilliance dealerships. More

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Brilliance Honda at Crystal Lake, IL is definitely a place you need to communicate before you buy a car. Special thanks to Tara M., the Internet Sales rep, who found our car and Matt D., the Sales re place you need to communicate before you buy a car. Special thanks to Tara M., the Internet Sales rep, who found our car and Matt D., the Sales rep, who made our life easy during the process of signatures. Last but not least the Finance rep (forgot his name) that helped us to understand our options and proceeded our payment. I need to underline how professional the team was during the search process but also during our visit at the dealer while pick up the car. We explained from the beginning what we look for, and Tara provided the options based on incoming inventory. She never tried to discuss something else as an option or been what many salespeople try to do, so we really appreciated that. We requested even a better price or discounts, and she wanted to check what of our requests can be approved from her supervisors. Thanks a lot Tara and your inventory Manager that assisted to find this incoming car. Matt is really a salesperson everyone would like to have. Replying all our questions, he was even kind to take us outside and show us a tinted window as an example when we brought this on discussion. He explained a lot of things to us and ensured when we left, we didn't need any further help We spent some time looking for our new Passport and had bad and unpleased experiences in different locations, so we highly appreciate the Brilliance's personnel professionalism and honesty on our research and process of buy. Thanks everyone and see you for oil change! More

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