Tate Martin

My overall experience with both Tate and Vanessa was good. Tate appears to know the Hyundai line well, and was able (with Sami’s approval, I’m sure), to offer a decent price on the specific vehicle we w good. Tate appears to know the Hyundai line well, and was able (with Sami’s approval, I’m sure), to offer a decent price on the specific vehicle we wanted. Vanessa was the person Tate asked to handle the vehicle pickup, as he could not be there on that day. My impression was that Vanessa really cares about the customer, and will work to-make things go smoothly. But I was disappointed that the car wasn’t out front and ready when we arrived, and hadn’t been filled with gas yet.Also, there are two small dents on the car, one that we saw immediately while looking over the car with Vanessa, and another we saw when we got the car home. In the garage, out of the bright sunlight. I was under the impression that we would be contacted by the dealer arrange repairs, but that hasn’t occurred, leaving those arrangements to us. More

by dennismcgown Verified Customer Verified Customer

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Terrible customer service experience during the test driving, got passed of to two salesmen on first drive and then when coming back for a second drive with a scheduled appointment time had to wait 45 m driving, got passed of to two salesmen on first drive and then when coming back for a second drive with a scheduled appointment time had to wait 45 min, wrong car showed up to drive, and salesmen who made appointment was a no show. More

by lauren.k.bradley Verified Customer Verified Customer

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No pressure at this dealership. Just friendly knowledgeable staff to answer all questions and show you what’s available. Tate was super nice and never tried to tell me what I was lo Just friendly knowledgeable staff to answer all questions and show you what’s available. Tate was super nice and never tried to tell me what I was looking for. Brant made finance the easiest ever. Also no pressure on warranty options. He just gave us our options and let us decide. Truly a fantastic experience at Tulsa Hyundai! More

by Ahsum48 Verified Customer Verified Customer

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My sales associate, Tate Martin, was outstanding — truly a 5-star experience from start to finish. Unfortunately, the remainder of the purchasing process was EXTREMELY disappointing. Unethical tactics we a 5-star experience from start to finish. Unfortunately, the remainder of the purchasing process was EXTREMELY disappointing. Unethical tactics were used when presenting warranty products and additional coverages. Exorbitant interest rates were offered despite our excellent credit score (825+). -Approximately $2,800 in charges for coverages that were never discussed or disclosed were added to the contract. No itemized bill of sale was provided prior to signing. Communication after the sale was extremely poor when attempting to resolve the improperly added charges. The General Manager, Daniel Albert, failed to respond despite being contacted multiple times, including direct outreach. The dealership provided written assurances that financing-related refunds would be issued, but only partial refunds were received. After more than 3 months post-sale, all communication from the dealership ceased entirely. Due to this experience, I will never consider purchasing another vehicle from this dealership again. More

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Worked hard to find the exact model. Required several visits. Good follow up to come back to deal with loose ends. Required several visits. Good follow up to come back to deal with loose ends. More

by Mspain53 Verified Customer Verified Customer

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Horrible. ... The worst costumer service I've ever had in any situation. No communication after saying me a car they took back after a recall... ... The worst costumer service I've ever had in any situation. No communication after saying me a car they took back after a recall... More

by jaibreebates2087 Verified Customer Verified Customer

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They took my $8K down payment and added in service contracts. Illegal and fraudulent dealership contracts. Illegal and fraudulent dealership More

by monicaxaviermomma Verified Customer Verified Customer

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Tate Martin is amazing. The reason we bought was because of him. Definitely NOT THE SERVICE DEPARTMENT. The reason we bought was because of him. Definitely NOT THE SERVICE DEPARTMENT. More

by spif91 Verified Customer Verified Customer

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Effortless experience- thank you so much. Friendly professional staff, clean and open sales floor. Very happy with purchase Friendly professional staff, clean and open sales floor. Very happy with purchase More

by Amy.Pinkerton Verified Customer Verified Customer

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