Vanessa Jasso

Everyone was very nice and helpful. Overall it was a very smooth process and I left with the vehicle I wanted at a great deal. Overall it was a very smooth process and I left with the vehicle I wanted at a great deal. More

by jsewoodall Verified Customer Verified Customer

Print

Vanesa, I really appreciate you. Thank you for helping me stay positive and getting me in my new car that I absolutely love. You are the best!!! Thank you for helping me stay positive and getting me in my new car that I absolutely love. You are the best!!! More

by billielewis9 Verified Customer Verified Customer

Print

David Skinner scolded my husband and I, said “I’m done,” called me disrespectful, and essentially told us to sign the contract and leave. I am pregnant, and this interaction ultimately left me crying on called me disrespectful, and essentially told us to sign the contract and leave. I am pregnant, and this interaction ultimately left me crying on the dealership lot. We were simply asking questions about a major purchase and trying to understand exactly what we were agreeing to. The signing process was also concerning. We read through the printed contract and signed our signature on the iPad once. After that, David handled the DocuSign process himself, quickly scrolling and clicking through the documents while we watched the screen. He occasionally showed us what was on the screen and said, “It’s the same thing you read.” While we could see the screen, the process was moving quickly and we were not the ones navigating through each document ourselves. We never gave him permission to do so. Afterward, he told his next customers that he was “being held hostage.” The entire interaction was incredibly uncomfortable and unprofessional. Customers should be able to ask questions about a major purchase without being called disrespectful, pressured to stop asking questions, or made to feel like an inconvenience. Vanessa deserves recognition, because she was the person who ultimately helped turn an otherwise terrible experience around. She was patient, professional, and treated us with the respect we expected. More

Print

Sales was the good part. When we went to financing that is when it became a bad experience. When we went to financing that is when it became a bad experience. More

by bannon1013 Verified Customer Verified Customer

Print

Vanessa was great at getting me into my brand spanking new 2026 Santa Fe SEL Hybrid and didnt put any pressure on me to make decisions I would regret later like most salesmen do at other dealerships! Than new 2026 Santa Fe SEL Hybrid and didnt put any pressure on me to make decisions I would regret later like most salesmen do at other dealerships! Thank you for the upgrade! More

by Rachel Leithead Verified Customer Verified Customer

Print

My overall experience with both Tate and Vanessa was good. Tate appears to know the Hyundai line well, and was able (with Sami’s approval, I’m sure), to offer a decent price on the specific vehicle we w good. Tate appears to know the Hyundai line well, and was able (with Sami’s approval, I’m sure), to offer a decent price on the specific vehicle we wanted. Vanessa was the person Tate asked to handle the vehicle pickup, as he could not be there on that day. My impression was that Vanessa really cares about the customer, and will work to-make things go smoothly. But I was disappointed that the car wasn’t out front and ready when we arrived, and hadn’t been filled with gas yet.Also, there are two small dents on the car, one that we saw immediately while looking over the car with Vanessa, and another we saw when we got the car home. In the garage, out of the bright sunlight. I was under the impression that we would be contacted by the dealer arrange repairs, but that hasn’t occurred, leaving those arrangements to us. More

by dennismcgown Verified Customer Verified Customer

Print

Absolutely awesome experience, Vanessa was amazing. She got us out of a horrible situation with another vehicle. She got us out of a horrible situation with another vehicle. More

by warelangley Verified Customer Verified Customer

Print