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Tate Pumphrey
Refer Me
96 Reviews
Tate has multiple years of customer service experience. His greatest passions in life are being outdoors hunting, fishing, and being with family and friends. Tate's next biggest adventure is getting married to his fiance' next year!
Read moreDealership Experience
3 yrs, 10 mos
Industry Experience
5 yrs, 10 mos
Languages Spoken
English
96 Reviews
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96 Reviews of Tate Pumphrey
February 12, 2024
The dealership got me in quickly diagnosed the problem and I was on my way within a day. They were fair with price and didn't charge me for something they could have since there was a Bulletin for the rep and I was on my way within a day. They were fair with price and didn't charge me for something they could have since there was a Bulletin for the repair. Thankful for the friendly customer service. We will use them again! More
by Bradmissykorell
Verified CustomerOther Employees Tagged: Tate Pumphrey
Helpful 
February 02, 2024
I felt like they truly didn't want to help nor did they want to answer my questions. We will not be buying another vehicle based on our treatment by the service we received on Tuesday. want to answer my questions. We will not be buying another vehicle based on our treatment by the service we received on Tuesday. More
by Kenzie.welch
Other Employees Tagged: Tate Pumphrey
February 01, 2024
Overall experience was unsatisfactory. They didn't seem to understand the full issues with my car and just threw a $500 part in that didn't solve the issue. When I started asking Tate ques They didn't seem to understand the full issues with my car and just threw a $500 part in that didn't solve the issue. When I started asking Tate questions about their certainty that the part would fix the issues, the only thing he said was 'All I can say is what the certified mechanic is telling me.' I would have like to have briefly spoken with the mechanic who inspected the car, to hear his takeaway from his diagnosis. Also, I had an appointment scheduled for Thursday morning at 10AM for a second diagnostic, I did not hear back from them until Monday after I called Scott(manager) to find out what was going on. The car is drivable even with the issues and is my only vehicle, I was out of town Thursday through Sunday but came back Sunday night to find that they left the car on a lift inside the building all weekend and I was not able to get to work on Monday due to that. When I called on Monday, I left Scott a voicemail because he was on another call and then about an hour later the diagnostic report was texted to me without a follow up call or anything. I called Tate shortly after looking at the report and he seemed arrogant and defensive that I had not heard from him and they left the car on the lift. More
by RILEYKLO0613
Other Employees Tagged: Tate Pumphrey
January 31, 2024
Overall it was good I appreciated knowing what the issue was and approximate cost. The fact thar they gave me time to figure out how I was going tonsolve the problem was helpful. was and approximate cost. The fact thar they gave me time to figure out how I was going tonsolve the problem was helpful. More
by Ken Stinson
Other Employees Tagged: Tate Pumphrey
January 31, 2024
They never explained anything to me. Sent me a text through a number where I could text and ask questions and they never replied to my message or acknowledged it. Gave me a quote for $57 Sent me a text through a number where I could text and ask questions and they never replied to my message or acknowledged it. Gave me a quote for $570 and it was over $1000. Will never be back for a service or buy a vehicle. Do not recommend at all. More
by SCMCFARLAND14
Other Employees Tagged: Tate Pumphrey
Dealership Inventory (273 Vehicles)
2024 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
